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Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

hi all,

we are getting this error:

Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

creating cluster setup fro scratch. Has anybody an idea how to fix this?

thanks in advance 

19 REPLIES 19
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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

I have the same issue both with 9.3/9.5. Freshly downloaded. 

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

seems to be a bigger problem which more people ran in.

As far as we see, simulators also are affected

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

workaround: set time of the filer in the past, do the cluster setup . After that you can  set back to correct time.  
That worked for us. Netapp is looking for a solution. I think this will be fixed by a new ontap release

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

Just ran into this issue while setting up four systems.

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

Set a watch on this burt:

https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1250500

 

 

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

I also received same error when try create a cluster on netaontap simulator 9.2P4. Anyone have solution for this issue/bugs?

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

same workaround as on physical systems.

set the time of the vsim for example to one month in the past. Do the cluster setup and then switch back to 

correct time.

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

where can i get step to do this workaround. I'm quite new to netapp and now just apply the simulator for get familiar with the ontap. Please advise sir

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

Hi, when you start the VM, enter the BIOS first by pressing ESC or Enter in Vmware. Then change the date / time to before 6 july 2019. After that re-start the VM and do the installation as described in the SIMULATOR documentation. 

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

From netapp support:

 

For fresh cluster installations - 9.2, 9.3, 9.4, 9.5, 9.6
1. Set the date prior to July 6, 2019.
2. Run the cluster create steps.
3. Reset the date back to current date.

 

The news about release with fix you can follow up on BOG ONLINE via WATCH THIS Bug at the end of the page:

 

https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1250500

View solution in original post

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

This is why the issue is happening, when the cluster gets created it is assigned a certificate with expiry of Sat Jul 6, 2019

 

You can see this on the simulator

 

CLUSTER96::> certificate show -expiration *2019*
(security certificate show)
Vserver Serial Number Certificate Name Type
---------- --------------- -------------------------------------- ------------
CLUSTER96 85BD4BF3D8DAE369F694D75FC3A54423
Class2PrimaryCA server-ca
Certificate Authority: Class 2 Primary CA
Expiration Date: Sat Jul 06 23:59:59 2019

CLUSTER96 26 DeutscheTelekomRootCA2 server-ca
Certificate Authority: Deutsche Telekom Root CA 2
Expiration Date: Tue Jul 09 23:59:00 2019

CLUSTER96 44BE0C8B500024B411D3362AFE650AFD
UTN-USERFirst-Hardware server-ca
Certificate Authority: UTN-USERFirst-Hardware
Expiration Date: Tue Jul 09 18:19:22 2019

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

You will also find you don't have a management web server and can't create one:

<host>::system services web> ?
  modify                      Modify the cluster-level configuration of web
                              protocols
  node>                       Manage the nodes' web servers
  show                        Display the cluster-level configuration of web
                              protocols

<host>::system services web> show
This table is currently empty.

That should never happen.

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

hi can you provide complete steps on how you fixed this issue? how did you set the date back. if you specific command can you please share?

Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

On a new cluster setup you proceed like normal. It will error out on the cluster setup for the first node because of the certificate issue.

 

Then it will exit to a login, login with admin and the password you just created.

 

First I set the date to June first (just needs to be prior to 7/6/2019)

cluster1::> date 201906011200

cluster1::> cluster create -clustername cluster1

cluster1::> cluster setup

 

Then continue with the normal cluster setup on node 1 and node 2.

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Re: Vserver Management Error: Failed to add the Cserver record in RDB . The certificate has expired.

Is there a fix for ONTAP Select when the cluster is being created through the Deploy image? This is the same error when building OTS clusters.

Check out the KB!
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