BlueXP Classification onprem

[cedric_renauld]

Hello All,

I try to install the BleuXP classification (Datasense) onprem and connect it to my connector, onprem also

But thi install script say that the IP of my connector isnt available ...

I've try to disable all FW on the 2 Ubuntu (connector é classification) => IDEM

Have you some ideas ?

See the message :

2024-09-30 08:01:30 INFO Installing DataSense version 1.35.2
IP 192.168.1.116 will be used by DataSense
Enter the IP address of BlueXP Connector system:
192.168.1.128

The machine was unable to reach the BlueXP Connector at IP 192.168.1.128
Please make sure the connection is available and re-enter IP address
Enter the IP address of BlueXP Connector system:

[Tilak-Arasu-NH · Accepted solution]

Please verify if IPtables.service is configured in your environment by running the below command: 

#sudo iptables -L -v (List current rules)

If yes, please flush the rules and disable the service, since it is unsupported for Data Sense instances: 

#sudo iptables -P INPUT ACCEPT

#sudo iptables -P FORWARD ACCEPT

#sudo iptables -P OUTPUT ACCEPT

To make the changes persistent across reboots: 

# sudo systemctl disable netfilter-persistent

Post making the above changes, please uninstall and reinstall Data Sense in the VM by following the documentation below: 

https://docs.netapp.com/us-en/bluexp-classification/task-uninstall-data-sense.html#uninstall-bluexp-classification-from-a-cloud-deployment

If no IPtables are configured, we would recommend you to open a NetApp Support case to track this issue better and troubleshoot further. 

Regards 

Tilak Arasu NH