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Scanners showing as inactive in DataSense Configuration
2023-04-27
06:10 AM
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Hi,
probably been asked before, I've followed the docs and deployed two onPrem scanner hosts. OS is Centos Stream 8. Both appear to work, the add_node.sh script completes successfully. In the CloudManager/Configuration page both show up as inactive with different error messages:
Scanner 1:
A connection between the scanning manager and the scanner node is established,but the scanner node is not running properly, and as a result may have had stopped the scanning process
Scanner 2:
The scanner node server is up, but is unable to join the DataSense network.
Both the Master and connector are hosted in AWS and from what I can see all required ports are open.
Thanks in Advance
1 REPLY 1
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Hi @DanielBrady
Apologies that no one from the community has been able to answer your DataSense query.
I would suggest you reach out to support via BlueXP so someone can help you out with getting this setup.
