We're excited to announce that the new NetApp Support Site has launched! Try it now, or read our FAQ to learn about the new features and get assistance if needed.   Enjoy! -NetApp Digital Support Team ... View more

  NetApp's response to COVID-19, including an FAQ, can be found here. The FAQ can be accessed directly at this link.   Thanks, and stay safe! -Drew ... View more

    When will the new site be launched? The new site will be live in a couple of months. The specific date hasn't been determined yet. What will be different in the new site?  We are redesigning the site to provide our customers with an efficient and improved knowledge base. To enhance the findability of articles, we have made our database lean by retaining only the most used and most relevant content. Does this mean that some of the old content may not be available in the new database? Yes, there is a possibility that you might not find some of the old or less-frequently used content in the database. How did you determine what content to make available in the new database? Based on our site usage data and recommendation from our experts, we are moving only our top-valued and top-rated articles into our new database.   Please subscribe to updates on this topic, as we will be updating its content as more information is available. For any other queries, you may reach out to ng-kb-feedback@netapp.com.   -NetApp Digital Support Team ... View more

Try the New BETA Support Site and Provide Your Feedback! Please keep in mind the site is still in beta testing and may be missing some functionality prior to official launch. Key Features: Dashboard Personalization – turn on or off your preferred widgets on the Dashboard. Assisted Support Pane – central location on the right side of every page with easy access to Elio, chat, create a case, or phone contact information. Products – select a product under Products > All Products and view documentation, downloads, tools, and more related to a specific NetApp product Tools – check out our redesigned tools page with a new, simplified user interface. Favoriting – new favoriting features are available for you to "favorite" products or owned systems throughout the site. Case creation – the technical case creation process has a revised, simpler and streamlined workflow. Mobile Responsive Design – the entire site is now mobile responsive! Engage on the support site on your preferred device – mobile, tablet, or desktop. Thank you for trying the site- we appreciate your input!   -NetApp Digital Support Team ... View more

Join the Mod Squad!     We are excited to announce a new program on the Community called 'The Mod Squad'! This program brings together the most passionate, engaged and knowledgable members and recognizes them as trusted advisors within the community.   The Mod Squad enriches the overall community member experience by granting Squad members special platform privleges to increase answered posts, accepted solutions and overall engagement.     Opportunities: Guest blogging (includes promoting your personal blogs) Participate in upcoming podcasts Help shape the community experience including the Mod Squad Program evolution Speaking engagements at events Special access to exclusive meetings and information Special Permissions: Ability to move threads Mark answers as Accepted Solutions Access to other Mod Squad members and the Community Team via a private board Nominate other Mod Squad candidates Other Benefits:   Promoted “Mod Squad” identification on the Community Rank badge to immediately identify you as a Moderator Member highlight in Mod Squad article & blog Personal and professional branding opportunities Social promotions through twitter Perspective from the moderators (hot topics, what people are talking about) Awesome Stickers and if you’re able to attend, NetApp Insight Badges/flags Interested in joining? Believe you’re a good fit for the program?  Nominate yourself here. Nominees will be chosen by the Community Team and if chosen, will be sent an email invitation. ... View more