Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I have never received an e-mail notification for any threads I am subscribed to including ones I authored. As per my previous questions here I have verified all my settings. Is there a community support route to assist here? I don't see anywhere in my profile to update the actual e-mail address that I am using.
Solved! See The Solution
1 ACCEPTED SOLUTION
darraghos has accepted the solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks @donny_lang!
Hi @darraghos, sorry to hear you're having trouble with notifications. Let me get a ticket opened with our provider to see if they're getting any rejected email notifications. I'll also PM you the email address I have saved for you. If you need to change it, we can discuss in private.
Community Manager \\ NetApp
10 REPLIES 10
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I summon the vast powers of @Drew_C to see if he can help you out with this! 🙂
darraghos has accepted the solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks @donny_lang!
Hi @darraghos, sorry to hear you're having trouble with notifications. Let me get a ticket opened with our provider to see if they're getting any rejected email notifications. I'll also PM you the email address I have saved for you. If you need to change it, we can discuss in private.
Community Manager \\ NetApp
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Awesome! Thanks guys. 😁
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So our ISP/Mail provider was dropping these! Resolved now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We made some changes too which will likely help others stuck in the same situation. Our provider reported no errors in the delivery of the PM I sent you. Hopefully the notification for the PM and one for this message are received.
Cheers!
Community Manager \\ NetApp
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Drew.
Would you be so kind as to test a reply from here, so that I can see if I get a notification?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sure! Let’s hope this works!
Community Manager \\ NetApp
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Awesome! Dru, thanks a million!
[email sig details removed by admin]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I wonder should it be posted in an FAQ or the like?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This specific problem is [should be] resolved for everyone now. I had a DNS A Record created for noreply-community.netapp.com
We also set up a system to redirect requests to that URL to the main community site.
I've got plans to compile a community FAQ and just haven't gotten that far yet. Including tips for subscriptions is a good idea.
Community Manager \\ NetApp