Hi Keith,
- We managed to install the server & the agent of SnapCreator
- Creating a configuration looks pretty straight forward, & I m sure we did enter the right information
- Creating a schedule is also easy, but when running it, it does not perform the snap job we want
(by the way, we are using SC 3.6)
I attached the debug_log file so that you see everything.
In the discovery part of the process, here is the error:
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] INFO: IP address (v4-primary-address) 10.10.10.58 found.
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] DEBUG: Adding IP address 10.10.10.58 for storage controller/vserver 10.170.232.58 ...
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] DEBUG: Storage controller/vserver login successful.
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] DEBUG: Collecting vSphere and storage configuration data ...
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] DEBUG: Checking to ensure our list of storage controllers/vservers is correct for all Datastores ...
[Wed Nov 7 11:55:04 2012] [172.16.0.164:9090(3.6.0.1)] ERROR: [vmw-00150] VOLUMES is empty -- not updating (please check NTAP_USERS and VIBE configuration values!)
[Wed Nov 7 11:55:26 2012] [172.16.0.164:9090(3.6.0.1)] ERROR: [scf-00049] Auto Discovery for plugin vibe failed with exit code 1, Exiting!
We have only one storage system (FAS3140) & are logged with root…
VIBE parameters look ok as well, as we can discover all the apps…
Maybe we missed something, but what… hard to debug …
Thanks for your help!