I already checked that - the svm is listening on port 80, the cluster management ip is not. I am pretty sure that the svm ip should be fine for that purpose, since this configuration is working on another site.
Yes, you are correct, the SVM connection should be fine since SMBR only send something like a get-version zapi to the storage. If it gets back and answer it assume to be talking to a NetApp storage hence validate the license.
So, did you double check also that the SVM can talk back to the Server over HTTP? maybe checking it with whireshark can kelp.
Another option could be ot request a license file and upgrade to SMBR 8
we double-checked access via HTTP with no luck. We are going to request a license for SMBR8.
According to NetApp support this is done via ONTRACK directly:
Please follow the below steps.
Download SMBR 8.0.1 from NetApp download site.
Install SMBR and run the application.
The SMBR software will automatically detect where a license code has been applied or not.
If no license code has been applied, a dialog box stating “License Code Required” will pop up every time the application is opened until a license has been applied. The application will not run until a license code has been applied.
Fill in the contact person and company details in the “License code request” dialogue box
Customer will receive the SMBR license code via email (on the email address provided) from ONTACK license support team.