Hi John
Thanks for the great hint, forwarded it to the Customer.
I don’t know what the initial Issue was, unfortunately the Logs got purged in the doing.
But it is well possible that the Logger-Process faulted right from the start and customer didn’t properly clear the processes, I only have their word for what they did or didn’t do.
Freundliche Grüsse / Kind Regards
Stefan Vollrath
T-Systems Schweiz AG
Storage & Backup Operations
Stefan Vollrath
Storage Engineer
Murgenthalstrasse 12, CH-4901 Langenthal
+41 (0) 78 645 1076 (phone)
E-Mail: stefan.vollrath@t-systems.com
http://www.t-systems.ch<http://www.t-systems.ch/>
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Von: John Spinks
Gesendet: Freitag, 7. Februar 2014 13:45
An: Vollrath, Stefan
Betreff: - Re: Domino Plugin does not clear transaction logs
<https://communities.netapp.com/index.jspa>
Re: Domino Plugin does not clear transaction logs
created by John Spinks<https://communities.netapp.com/people/spinks> in Snap Creator - Plugins - View the full discussion<https://communities.netapp.com/message/125115#125115>
Stefan,
As Keith mentioned this error is coming from Domino itself - Snap Creator is just reporting it.
A quick search shows a similar error message on Symantec's site. They are likely using the same APIs that we are.
The link is: http://www.symantec.com/business/support/index?page=content&id=TECH47910
The solution is to stop Domino and verify that ALL Domino related processes have stopped.
Especially verify that logasio is stopped as that handles the log movement.
Once everything is stopped, start Domino back up.
Then run Snap Creator.
If that doesn't work we need to engage IBM.
Any idea what the original issue was? You mentioned that you already restarted both the server and Domino several times to get this far.
Thanks,
John
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