Data Backup and Recovery Discussions

Error during upgrade from 3.6 to 4.0 unsupported characters


How can I fix the aborted Upgrade regarding unsupported characters:

How can I rename the user including the super user?



Re: Error during upgrade from 3.6 to 4.0 unsupported characters


Snap Creator 4.0 supports alphanumeric characters only.

If you want to rename the super user, you may do so by editing this file.


SNAPCREATOR_USER=sc-admin          <------- (Example: Rename this user to be scadmin )


Once you save this file, please log out and login back to the GUI using the new admin username. (There is no need to restart the server).

I don't know if there is a way to rename the sc-op user, I need to ask the team.

How many users are there that will need to go thru this upgrade process?

If there are not many, you may be able to delete the user and recreate them after 4.0 upgrade.

(If you are to delete users before the upgrade, you may want to document the user--profiles and user-->actions privileges from the user management screen).

Siva Ramanathan

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