I like to install Snapmanager for Exchange on our SMBR VM. On the Exchange Servers the installation succeeds, but failed on the SMBR VM. I used the same users to login and the service account.
I try to install SME 7.2 x64 on a Windows Server 2012 R2 Standard
During the installation I get the following error: Error 1920.Service (SnapManager Service Service) failed to start. Verify that you have sufficient privileges to start system services.
In the application log i see the following messages:
Application: SnapMgrService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at SnapMgrService.SnapMgrServiceWinService..ctor() at <Module>.wmain(Int32, Char**) at <Module>.wmainCRTStartup(System.String)
A service was installed in the system. Service Name: SnapManager Service Service File Name: "C:\Program Files\NetApp\SnapManager for Exchange\SnapMgrService.exe" Service Type: user mode service Service Start Type: auto start Service Account: domain.local\serviceaccount
The SnapManager Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.