Hello @all,
i'm a little bit confused about the following error message in my environment.
1) 2 VMs (svtidbv057, svtidbv058)
2) Both running W2k8 R2 with SnapDrive 6.2 & SMSQL 5.0
3) Running configuration with Snapshots and Verification are working fine
4) local snapdrive User for SnapDrive and Mngmt with local administrator privileges
5) SnapManager Service running in a Active Directory User with local administrator privileges
So ....
We want now to clone a database from VM57 to VM58 by using a recently taken backup.
The task starts and all seems to fine unless ....
##########################################################################
[23:41:15.231] Connecting to SQL Server [svtidbv058] for restore SQL Server version checking...
[23:41:15.245] Mounting SnapInfo Drive...
[23:41:15.247] Mounting Snapshot [sqlinfo__svtidbv057__recent] for LUN E of Computer SVTIDBV057
[23:41:15.249] SnapManager will use directory C:\Program Files\NetApp\SnapManager for SQL Server\SnapMgrMountPoint to mount snapshot sqlinfo__svtidbv057__recent.
[23:41:15.251] Mount point directory [C:\Program Files\NetApp\SnapManager for SQL Server\SnapMgrMountPoint]
[23:41:15.257] Snapshot will be mounted on subdirectory [MPDisk001]
[23:41:15.275] [SnapDrive Error]: Access is denied.
(SnapDrive Error Code: 0x80070005)
[23:41:15.277] Unable to mount the snapinfo directory snapshot
[23:41:15.279]
[23:41:15.281] *** SNAPMANAGER MOUNT BY RESTORE (CLONE) JOB ENDED AT: [02-08-2011 23.41.57]
[23:41:15.282] Error Code: 0x80070005
Access is denied.
##########################################################################
BUT!...
If i try to connect the snapshot via Snapdrive (Connect Disk on remote host svtidbv058) the mounting process starts and ends successfully.
I can access the recently connected disk.
There are some events shown on the remote system svtidbv058 (where the clone should be go online)
1) SnapDrive
#############
Failed to connect the LUN in Snapshot copy (sqlinfo__svtidbv057__recent) as drive on the computer (SVTIDBV058).
LUN Name = Not available
Storage Path = Not available
Protocol Type = LUN
Storage System Name =
Error code : Access is denied.
#############
Contains no LUN Name!
But Storage is connected an can see all luns with snapshots. (manually connect is working!)
2) SnapManager for SQL
#################
SnapManager for SQL Server database restore to alternate location, using a writable LUN that is backed by a snapshot, failed.
Error Code: 0x80070005
Access is denied
#################
Seems to be an error in the SnapDrive Communication.
But what can i do now?
Thanks for your help
BR Stefan
