could you provide the output of the command:
C:\Users\Administrator>dfm query run "SELECT objId, objFullName from objects where objName = 'DOMAIN2\netapp_snapmgr'"
it should return this:
"objId","objFullName"
"3241","DOMAIN2\netapp_snapmgr"
if there is a space before the name or something strange, then the user needs to be readded.
In general, we have the following requirements for Snapmanager service user:
-In case of SME, Member of "Organization Management' Exchange Security group, (unless you are using RBAC with latest available SME version, where you can assign less permisisons with a role defined with specific permissions)
- In case of SMSQL, the above service needs to have sysadmin role assigned within the managed instances.
- On every server where SME/SMSQL is installed, the snapmanager service should be a member of the local administrators account
- ACL's on the lun's where databases and logs are hosted should allow full control to the above service.
- if you configure SME/SMSQL with DFM/PM archiving, then you also need to ensure SnapDrive and SnapManager users are added to the GlobalFullControl role.
it must work.
Domenico.