Is anyone else experiencing this issue?
I have a Windows 2008 R2 64bit server running SQL Server 2008 64bit.
I installed SnapDrive 6.2 x64, SnapManager SMSQL5.0R1P2_x64 and the latest host utilities (netapp_windows_host_utilities_5.2_x64).
The LUN & vol setup is exactly the same as my other "non 64bit" SQL servers i.e. I have 4 LUNs:
- databases
- logs
- snapinfo
- systemdbs
Backing up the databases works fine, but if I attempt a verify or restore it fails whilst attempting to mount the snapshot LUN. I've tried various fixes including re-creating new vols and using SnapManager to re-create all the LUNs, the migrating all the stuff to these new LUNs. I've also re-installed the host utils/snapdrive/snapmanager etc. Still the problems persist.
SnapManager gives the following error:
*** SNAPMANAGER VERIFICATION JOB ENDED AT: [03-22-2010 15.25.03]
[SnapDrive Error]: A timeout of 120 secs elapsed while waiting for volume arrival notification from the operating system.
And Windows gives the following strange error:
Log Name: Application
Source: SnapManager for SQL Server
Date: 22/03/2010 15:21:59
Event ID: 2360
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: bnk-db03.bavarian-nordic.de
Description:
SnapManager detected that SQL Server is installed on an unsupported Windows platform.
Platform ID = VER_PLATFORM_WIN32_NT, Major Version = 6, Minor Version = 1
As far as I can see, the versions of SnapDrive and SnapManager that I installed are the latest and do support Win2k8 R2 x64 and SQL 2008 x64.
Does anyone have any ideas?
Thanks,
Marc