Data Backup and Recovery Discussions

SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

davieb1969

I've upgraded a customer to SnapCenter 4.4 and now when a VM in a backup job wont quiesce it doesn't initiate a snapmirror update and the job summary doesn't show snapmirror update. If I turn off VM snapshot in the policy, the snapmirror update is initiated and snapmirror update is shown in the job summary. A bug?

9 REPLIES 9

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

NTAp-AVS

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

davieb1969

Thanks, no sure how that's related unless you're saying move non quiescable VMs out of the datastore. Plus snapmirror was working before upgrading to 4.4

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

NTAp-AVS

Do you see any error messages? Could you please post them here?

Looks like this may need additional research. We recommend opening case with support to get this further analyzed

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

davieb1969

no messages execpt the jobs summary saying scv unable to quiesce. I've opened a call now anyway.

 

Thanks

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

Ravager

I opened a ticket on this back in november, its a confirmed bug in that version.

 

There is a new update thats in testing atm that resolves this issue so hopefully you will see it up for download in the  near future.

 

If you turn off the quiese option the snapvault/mirrors will update fine.

View solution in original post

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

davieb1969

Ah nice one. Thanks

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

Ravager

probibly should of been clearer.

 

Its just some bug in the sequence code, if it gets a error it skips the part that calls the update snapmirror/snapvault step.

 

And if you have a large number of windows VM's you always have a couple that fail to quiese every now and then 😞

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

diarmuidn

Does anyone have the Bug ID for this? Searching  the Bugs Online Dashboard has proven to be unsuccessful

Re: SnapCenter 4.4 vSphere Plug-in. SnapMirror update doesn't initiate when a VM wont quiesce.

davieb1969
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