Data Backup and Recovery Discussions
I am trying to run snapcreator from the command line interface
snapcreator --profile --action --policy --config --user --passwd and I keep getting
403 Forbidden at /<c:\Program Files\Netapp\Snap_Creator_Framework\scServer4.0p1\snapcreator.exe>SnapCreator/Service/Engin.pm line 137
I am using the administrator account and password. I never had this issue with previous versions. The user and passwd are a new requirement with this version.
See The Solution
The 403 forbidden error indicates a problem with the username or password.
When you say administrator account you are referring to the Snap Creator user that you define during setup, correct?
Assuming you are using the Snap Creator user, does your password contain any special characters?
I have seen this error occur before if a special character is used.
Try first running:
This will prompt you for server, port, user, and password and cache these credentials.
Then try running your Snap Creator command without server, port, user, and password and see if it works.
Please let us know the result.
View solution in original post
We do have a special character in the password. I set up another administrator and now I do not get the error.
This sound like a folder permission issue.
1) What is the user account you are running the snapcreator service as?
2) please provide as with an output of the below
cacls "c:\Program Files\Netapp\Snap_Creator_Framework\scServer4.0p1"