Hello,
yes, we know that we are using a non-supported configuration. The customer has two Domino Servers with Windows Server 2012 R2 and SnapCreator 4.1.
The Domino-1 is backing up fine without any problems so far. The Domino-2 is identically set up to Domino-1 but is not backing up.
In the Errror logs we see the following error:
[2015-01-07 15:15:22,582] ERROR: [192.168.0.9:9090(4.1.1.1)] SCF-00038: Application quiesce for plug-in [domino] failed with exit code [99], continuing with backup.
In the end of the logs there is the following (I suggest that this is the follow-up error to the up one):
[2015-01-07 15:15:38,273] WARN: Could not load plugin domino. Reason: ERROR: [ltd-00009] Domino plugin couldn't be loaded. Reasons could be 1) Domino plugin is not supported on this platform.
2)Prerequisites for domino plugin to run are not satisfied. Please check documentation(domino plugin setup).
Trace:Can't load 'auto/dominocore/dominocore.dll' for module dominocore: load_file:Das angegebene Modul wurde nicht gefunden at /<C:\Program Files\NetApp\Snap_Creator_Framework\scAgent4.1P1\plugins\wrapper\wrapper.exe>DynaLoader.pm line 219.
at /<C:\Program Files\NetApp\Snap_Creator_Framework\scAgent4.1P1\plugins\wrapper\wrapper.exe>dominocore.pm line 11
We already checked if the Pre-Requirements are met and set the correct PATH Variable in the environments, checked the Java Versions and the correct installation of SnapDrive. We just can't figure out where the difference between Domino-1 and Domino-2 is.
Thanks for your help 🙂