On one of our SQL Servers we have SnapDrive v.6.4.2, OS is Windows Server 2008 SP2, the server is in a workgroup, not in a AD Domain. In SnapDrive transport protocol settings we have a storage system defined and everything works fine, but after restarting the SnapDrive service (mostly because of a server restart) the storage settings disappear (the storage system is no longer defined) and SnapDrive cannot see the VMDK LUNs, therefore SnapManager cannot take SQL Server backups.
Any help or suggestions regarding a solution to this problem will be greatly appreciated.
Just encase anybody ever comes across this and has a similar issue. Ensure the account you are using is a domain account and not a local account on the system. Needs admin rights on the systems and ensure its used on all nodes of a cluster if this is a windows cluster / exchange / SQL DAG
also all nodes must be able to see each others filers.