Hi, I upgraded from SnapManager 2.1.1 and Snapdrive 4.2.1 to SnapManager 5 and SnapDrive 6.0.1.
Does anyone have and idease what the cause may be, and how to fix.
Thanks, Peter
The first full backup error out with
SQL Server is prepared to freeze the database now [KDC-SQL1 : PowerDesigner]...
[08:03:09.060] [KDC-SQL1 : Tertiary_Contact_Management_MSCRM] Unexpected termination: 0x80770004
[08:03:09.060] [VDI Error]: An abort request is preventing anything except termination actions.
[08:03:09.060] The preparation of one of more VDI database backups failed.
[08:03:09.060] All database backups are aborted.
[08:03:09.060] CLEANUP FAILED BACKUP
11:20:25.243] VDI backup thread was informed to abort the backup of [KDC-SQL1 : WebWorkflow].
[11:20:25.258] Error Code: 0xc00408d4
The VDI backup thread received a termination request as a result of one or more SQL database backups failing, or the SnapDrive failing to prepare for snapshot creation.
[11:20:25.258] Error encountered
[11:20:25.258] Msg 7694, SevLevel 16, State 1, SQLState 42000
[11:20:25.258] [Microsoft][ODBC SQL Server Driver][SQL Server]Failed to pause full-text catalog for backup. Backup was aborted. Check to make sure Microsoft Full-text Service is running properly and SQL server service have access to full-text service.
[11:20:25.258] Msg 3271, SevLevel 16, State 1, SQLState 42000occurred on file "NTAPDEV__KDC-SQL1_Tertiary_Contact_Management_MSCRM:" 995(The I/O operation has been aborted because of either a thread exit or an application request.).
[11:20:25.258] Msg 3013, SevLevel 16, State 1, SQLState 42000
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I then deinstallled and reinsatlled the previous versions, and still get an error, the backups were working beforehand.
11:47:53.047] [KDC-SQL1 : Tertiary_Contact_Management_MSCRM] Unexpected termination: 0x80770004
[11:47:53.047] [VDI Error]: An abort request is preventing anything except termination actions.
[11:47:53.062] The preparation of one of more VDI database backups failed.
[11:47:53.062] All database backups are aborted.
[11:47:53.062] CLEANUP FAILED BACKUP
[11:47:53.062] Error encountered
[11:47:53.062] Msg 7694, SevLevel 16, State 1, SQLState 42000
[11:47:53.062] [Microsoft][ODBC SQL Server Driver][SQL Server]Failed to pause full-text catalog for backup. Backup was aborted. Check to make sure Microsoft Full-text Service is running properly and SQL server service have access to full-text service.
[11:47:53.062] Msg 3271, SevLevel 16, State 1, SQLState 42000
[11:47:53.062] [Microsoft][ODBC SQL Server Driver][SQL Server]A nonrecoverable I/O error occurred on file "NTAPDEV__KDC-SQL1_Tertiary_Contact_Management_MSCRM:" 995(The I/O operation has been aborted because of either a thread exit or an application request.).
[11:47:53.078] VDI backup thread was informed to abort the backup of [KDC-SQL1 : SmartBroker].
[11:47:53.078] Msg 3013, SevLevel 16, State 1, SQLState 42000
[11:47:53.078] [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP DATABASE is terminating abnormally.