Data Backup and Recovery Discussions

SnapManger for Exchange 2003 on Vmfs and RDM's

AUSTINSWEETMAN

Hi,

This weekend we migrated our VMware environment over to New NETAPP Filers 3240 in Cluster mode. We are now trying to configure SNAP Manager from Exchange but this morning when I came in I received the following error:

05:03:14.818]  Adding volume containing L:\ ...

[05:03:18.053]  Successfully add volumes to snapshot set.

[05:03:18.053]  Adding volume containing C:\ ...

[05:03:18.068]  Error in calling VSS API: Error code = 0x8004230e

Error description: VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER

We are running Exchange 2003 SP2, SNAPDRIVE 5.1 and SNAPMANAGER 6.0.2. Over FCP

Our Exchange server is hosted on VMware and this is the layout for the Exchange Server:

C:\ - VMFS

D:\ - VMFS

L:\ - RDM with the Exchange logs

N:\ - RDM Snap info lun

V:\ - RDM EXCHANGE DB

I have seen a posted stating that SnapManager for Exchange on VMFS is not supported. However as you can see I have the DB and the Logs on RDM's?

is there any reason why I can getting these errors. Any help would be great.

Thanks

1 REPLY 1

AUSTINSWEETMAN

I managed to resolve this issue myself in the end. It was due to the Tracking logs and mddata area sitting on local c:\ I moved these to the same area as Exchange logs on the netapp and hey presto, everything worked.

Hope this helps someone out there!!

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