Data Backup and Recovery Discussions
Can anyone help with an issue i'm having backing up the CommCell SQL database? Setup Instance 2 as per the CVFailover documentaion however
The SQL back job fails @10% with the following error:
Error Code: [62:64] Description: Failure to fetch information from CommServe Database. Source: Servername, Process: VssSwProvider
Do get a VSS error in the event log on the Windows server 2012R2 box:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.
The job events talk about issues with the snapshot of the Volume:
Failed to delete snapshot of volume [S:\] - id  backup job  client [Servername_Instance2] array  snap engine [NetApp] by [Application].
Can anyone offer suggestions?
Need some inputs:
Is your SQL database residing on VMDK or on a NetApp RDM LUN?