Data Backup and Recovery Discussions

Snapcenter Plugin 4.3.1 Backups are fine. Restore errors with "No backups available at this time."

Steve_Mepham

We have 2 separate vSphere systems connecting to one  AFF-A300 Netapp storage. Both vSphere Vcenter Appliances have an individual Netapp VSC Appliance, and both are creating backups on a scheduled basis.

 

However, One of the vSphere Snapcenter Plugins is giving the error "No backups available at this time." and will not display the backups to restore from!

 

I have tried the following, and re registered  the SCV plugin. But still get the same error

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/After_upgrade_of_SCV_no_backups_are_available_to_restore

1 REPLY 1

Re: Snapcenter Plugin 4.3.1 Backups are fine. Restore errors with "No backups available at this

hmoubara

 

Hello

While following the kb mentioned, did you find multiple entry for the webclient under the below directory:

Virtual Appliance:

/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/
/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/
Windows:

C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity\
C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity\

if you do remove both and re-attempt the registry, make sure to refollow the steps before and in between.


Thanks 

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