Dear V. Albrecht,
Could you please provide the details below?
1) Is your Operating System 64 bit?
2) java -version
The procrun error you have reported is commonly seen when a bit mismatch occurs.
Have you matched a 32-bit java with a 32-bit OS and a 64-bit Java with a 64-bit OS?
By default, when you go to Java website to download java on Windows, it downloads 32 bit Java software.
You will have to choose 64-bit Java specifically if you run a 64-bit OS. (from this link below)
https://www.java.com/en/download/manual.jsp
Please let me know if this helps.
I am looking into ways to pass the necessary environment variables for the scAgent service.
Thanks,
Siva Ramanathan