Users have been complaining from time to time about files being locked. They can't edit, delete or rename them. They are accessing them from a windows PC via share. So \\nafs1\departments\marketing\file1.doc for example.
I saw online how you can connect to the system via MMC but I can't see any storage, shares, etc. Perhaps because it's using my AD credentials instead of root?
Anyway, I also saw online how I could run the following command and find out who had a lock on it. But I'm not seeing from the output how to determine that. The user has rebooted their machine and immediately browsed to the share and cannot do anyting to the file. She thinks perhaps our backup software has it locked?
I ran this:
lock status -f "/vol/departments/marketing/file1.doc" -p cifs
We're seeing similar issues, but still trying to narrow it down also. Will keep an eye on this thread.
Regarding the MMC, you need to have an AD account which has admin rights on the storage controller. Start mmc.exe on your Windows PC/Server logged in as that user (or Shift-Right-Click and open as that user), then add the 'Shared Folders' snap-in and point it at the controller name. You should them be able to view/edit/manage shares, etc and also view Open Files. It's not uncommon to have to unlock files (eg when a user has left a file open on their laptop, etc).
still nothing unfortunately. surprised no one from Netapp has chimed in. used to better forum participation by vendors. I don't see how to add my ad username in the configuration. only local user accounts.