Hi Gurus
I met a strange issue. I already installed jre 1.7u21 x64 and snapcreator 3.6P1
C:\Documents and Settings\Administrator>java -version
java version "1.7.0_21"
Java(TM) SE Runtime Environment (build 1.7.0_21-b11)
Java HotSpot(TM) 64-Bit Server VM (build 23.21-b01, mixed mode)
when I try to login, it report:
[gui-00001]Unable to decrypt password!
==ERROR==
java.lang.Exception
==TIME==
2013-04-25 13:52:25,858
==MESSAGE==
[gui-00001]Unable to decrypt password!
==DETAILS==
No details are availble.
==CORRECTIVE ACTION==
No suggested corrective action is available.
==LOCATION==
Location is not specified.
==BROWSER INFO==
App Name: Microsoft Internet Explorer
App Version: 4.0 (compatible; MSIE 6.0; Windows NT 5.2; WOW64; SV1)
App Codename: Mozilla
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; WOW64; SV1)
Platform: Win32
Cookie Enabled: true
in snapcreator.log
2013-04-25 13:52:25,827 (0 ) [502107878@qtp-2023799929-3] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - Unable to decrypt passwordCannot run program "C:/Program": CreateProcess error=2, ?????????
2013-04-25 13:52:25,827 (0 ) [502107878@qtp-2023799929-3] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - SNAPCREATOR_EXEC: C:/Program Files/NetApp/NetApp_Snap_Creator_Framework/scServer3.6p1/snapcreator.exe
2013-04-25 13:52:25,827 (0 ) [502107878@qtp-2023799929-3] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - PASSWORD: 53616c7465645f5fef37a7c3e57b272c8b44af42731847dea5934c152aa47427
2013-04-25 13:58:05,280 (339453) [1593706424@qtp-2023799929-4] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - Unable to decrypt passwordCannot run program "C:/Program": CreateProcess error=2, ?????????
2013-04-25 13:58:05,280 (339453) [1593706424@qtp-2023799929-4] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - SNAPCREATOR_EXEC: C:/Program Files/NetApp/NetApp_Snap_Creator_Framework/scServer3.6p1/snapcreator.exe
2013-04-25 13:58:05,280 (339453) [1593706424@qtp-2023799929-4] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - PASSWORD: 53616c7465645f5fef37a7c3e57b272c8b44af42731847dea5934c152aa47427
2013-04-25 13:59:03,217 (397390) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - Unable to decrypt passwordCannot run program "C:/Program": CreateProcess error=2, ?????????
2013-04-25 13:59:03,217 (397390) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - SNAPCREATOR_EXEC: C:/Program Files/NetApp/NetApp_Snap_Creator_Framework/scServer3.6p1/snapcreator.exe
2013-04-25 13:59:03,217 (397390) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - PASSWORD: 53616c7465645f5fef37a7c3e57b272c8b44af42731847dea5934c152aa47427
2013-04-25 13:59:14,015 (408188) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - Unable to decrypt passwordCannot run program "C:/Program": CreateProcess error=2, ?????????
2013-04-25 13:59:14,015 (408188) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - SNAPCREATOR_EXEC: C:/Program Files/NetApp/NetApp_Snap_Creator_Framework/scServer3.6p1/snapcreator.exe
2013-04-25 13:59:14,015 (408188) [1770842918@qtp-2023799929-6] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - PASSWORD: 53616c7465645f5fef37a7c3e57b272c8b44af42731847dea5934c152aa47427
2013-04-25 14:00:04,875 (459048) [1691409756@qtp-2023799929-7] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - Unable to decrypt passwordCannot run program "C:/Program": CreateProcess error=2, ?????????
2013-04-25 14:00:04,875 (459048) [1691409756@qtp-2023799929-7] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - SNAPCREATOR_EXEC: C:/Program Files/NetApp/NetApp_Snap_Creator_Framework/scServer3.6p1/snapcreator.exe
2013-04-25 14:00:04,875 (459048) [1691409756@qtp-2023799929-7] ERROR com.netapp.rre.snapcreator.service.SnapCreatorLogger - PASSWORD: 53616c7465645f5fef37a7c3e57b272c8b44af42731847dea5934c152aa47427
I installed several times SC but never meet this kind of issue. what's wrong about it?
Thanks and Best Regards!
TC