snapshot failling domino 3.6 p1 [ Edited ]

[#1]

Hi,

I am trying to create domino snapshots using  server /agent model type (3.6 p1)

Server is windows 2008r2 and agent is linux red hat (centos)

However it fails with the following.

[Mon Nov 26 15:08:58 2012] INFO: Logfile timestamp: 20121126150858
[Mon Nov 26 15:08:58 2012] INFO: Plugin validation for domino completed successfully

########## Parsing Environment Parameters ##########

########## PRE APPLICATION QUIESCE COMMANDS ##########
[Mon Nov 26 15:08:58 2012] INFO: No commands defined

########## PRE APPLICATION QUIESCE COMMANDS FINISHED SUCCESSFULLY ##########

########## Application quiesce ##########
[Mon Nov 26 15:09:36 2012] [10.94.18.15:9090(3.6.0.1)] ERROR: [agt-00013] ERROR: [ltd-00009] Domino plugin couldn't be loaded. Reasons could be 1) Domino plugin is not supported on this platform.

  2)Prerequisites for domino plugin to run are not satisfied. Please check documentation(domino plugin setup).
Trace:Can't load 'auto/dominocore/dominocore.so' for module dominocore: auto/dominocore/dominocore.so: cannot open shared object file: No such file or directory at /</usr/local/scAgent3.6p1/snapcreator>DynaLoader.pm line 219.
at /</usr/local/scAgent3.6p1/snapcreator>dominocore.pm line 11

[Mon Nov 26 15:08:59 2012] ERROR: ERROR: [ltd-00009] Domino plugin couldn't be loaded. Reasons could be 1) Domino plugin is not supported on this platform.

  2)Prerequisites for domino plugin to run are not satisfied. Please check documentation(domino plugin setup).
Trace:Can't load 'auto/dominocore/dominocore.so' for module dominocore: auto/dominocore/dominocore.so: cannot open shared object file: No such file or directory at /</usr/local/scAgent3.6p1/snapcreator>DynaLoader.pm line 219.
at /</usr/local/scAgent3.6p1/snapcreator>dominocore.pm line 11

[Mon Nov 26 15:08:59 2012] [10.94.18.15:9090(3.6.0.1)] ERROR: [scf-00053] Application quiesce for plugin domino failed with exit code 1, Exiting!

########## Application unquiesce ##########
[Mon Nov 26 15:09:37 2012] [10.94.18.15:9090(3.6.0.1)] ERROR: [agt-00013] ERROR: [ltd-00009] Domino plugin couldn't be loaded. Reasons could be 1) Domino plugin is not supported on this platform.

  2)Prerequisites for domino plugin to run are not satisfied. Please check documentation(domino plugin setup).
Trace:Can't load 'auto/dominocore/dominocore.so' for module dominocore: auto/dominocore/dominocore.so: cannot open shared object file: No such file or directory at /</usr/local/scAgent3.6p1/snapcreator>DynaLoader.pm line 219.
at /</usr/local/scAgent3.6p1/snapcreator>dominocore.pm line 11

[Mon Nov 26 15:08:59 2012] ERROR: ERROR: [ltd-00009] Domino plugin couldn't be loaded. Reasons could be 1) Domino plugin is not supported on this platform.

  2)Prerequisites for domino plugin to run are not satisfied. Please check documentation(domino plugin setup).
Trace:Can't load 'auto/dominocore/dominocore.so' for module dominocore: auto/dominocore/dominocore.so: cannot open shared object file: No such file or directory at /</usr/local/scAgent3.6p1/snapcreator>DynaLoader.pm line 219.
at /</usr/local/scAgent3.6p1/snapcreator>dominocore.pm line 11

[Mon Nov 26 15:08:59 2012] ERROR: [scf-00054] Application unquiesce for plugin domino failed with exit code 1, Exiting!

########## PRE EXIT COMMANDS ##########
[Mon Nov 26 15:08:59 2012] INFO: No commands defined

########## PRE EXIT COMMANDS FINISHED SUCCESSFULLY ##########

[#2 · Accepted solution]

Rakesh,

According to the output the prerequisites for the Domino plug-in have not been met.

This is likely one of a three things:

I'm assuming that the Red Hat agent is your Domino server.

1) You need to be sure that you are using the 32-bit version of Snap Creator.  Domino is only available on Red Hat as a 32-bit application, so you must use 32-bit Snap Creator.

2) There are three sim links that need to be created in order for the Domino plug-in to work - these are documented in the install guide.

Assuming that you are using default installation path, you can copy/paste - otherwise you will need to edit the following:

ln -s /opt/ibm/lotus/notes/latest/linux/libxmlproc.so /usr/lib/libxmlproc.so

ln -s /opt/ibm/lotus/notes/latest/linux/libndgts.so /usr/lib/libndgts.so

ln -s /opt/ibm/lotus/notes/latest/linux/libnotes.so /usr/lib/libnotes.so

3) The config file is not correct - for example if the paths are wrong or the notes.ini file is not fully qualified.  You'd have to post the config for me to comment on this.

The issue is almost certainly in one of the three items above.

Please check the above and let us know the result.

Thanks!

John

[#3]

Jo John,

I did install the 64 bit Snapcreator . Let me install the 32bit and i will let you know , how it goes.

Thanks again

[#4]

Thanks for letting us know.

For the Domino plug-in we have to match the bit level of Snap Creator with the bit-level of Domino - since Domino is only available on Linux as a 32-bit application then we must use the 32-bit Domino API calls, so you have to use the 32-bit version of Snap Creator.

Hope that helps to clarify why this is needed.

You should be able to copy over your configs and get going pretty quickly.

One final thing - be sure that you are NOT starting the Snap Creator agent as root - ideally you will start Snap Creator as the Domino account (notes, domadmin, or similar user) and this user will own the Snap Creator directories.

Domino cannot be run as root, so we cannot call the Domino APIs as root, so Snap Creator (which calls the Domino APIs) cannot be run as root.

Hope this helps!

John

[#5]

Hi John,

Thank you it works.

The issue was that it needed 32 bit install.

I just have to try a restore now.

Since its a iSCSI map , i assume i have to do it through the shell GUI wont work isnt it?

[#6]

Rakesh,

I assume you are asking about a single database restore operation.

With FC or iSCSI this does need to be done through the CLI as you will first need to go through the steps or mounting a snapshot and copying it to the restore path indicated in your config file.

There is a video that walks through an example of this process and it should be pretty well documented in the admin guide.

The video is here on the communities site - here is a direct link as well: http://www.youtube.com/watch?v=_1F7MHpaLTY&feature=plcp

Hope this helps,

John

[#7]

Hi John

I was trying to do a snaprestore to test the restore out using snapdrive to mount the snapshot and i get this error.

0001-067 Command error: snapshot lotus-daily-daily_20121126161539 doesn't exist in the storage system path NETAPP-FE-B:/vol/XEN_Mail_02_VOL.

I checked the snapshot name and path everything seems to be OK

[#8]

snapshot name is wrong should be lotus-daily_20121126161539

The snapshot name must be exact else things dont work.

%SNAME-%SNAPT_TYPE_%SNAP_TIME

SNAME should not have -daily in it or any -

Keith

[#9]

Please note that there is a minor typo in the above string... Should be:

%SNAME-%SNAP_TYPE_%SNAP_TIME

Please let us know the result!

Thanks,

John

[#10]

Hi John,

1) I did as you guys suggested.

Results are as follows.

1) error

[root@domamericas2 bin]# snapdrive snap connect -lun /mnt/restore /test -snapname NETAPP-FE-B:/vol/XEN_Mail_02_VOL:lotus-daily_20121127093932 non-snapdrive snapshot

Auto detection of file_spec(s) in progress ...

9000-305 Command error: Could not detect type of the entity non-snapdrive. Provide a specific option (-lun, -dg, -fs or -lvol) if you know the type of the entity.

question 1) why do i have to include "non-snapdrive snapshot" in the snapshot name , otherwise it comes back with the same error snapshot no found.

question2) what is the snapdrive snap connect command i should use as this is a iscsi lun which i have presented to a Xen server as a   (SR)shared storage) and then from that lun i have carved out a a storgae as ext4 FS for the linux FS.