Data Backup and Recovery Discussions
We had to change the SnapCenter server's IP address, and now the vSphere web client SnapCenter plug-in fails to reach it.
All spinners keep running for a few seconds, then a box pops up with the following message :
Failed to load dashboard content.Could not fetch dashboard data. Verify that SnapCenter Plugin for VMware vSphere service is running. If the service is down, start the service and try again.
I tried to update the vCenter and SnapCenter details with the arrow button on the hosts page in SnapCenter, to no avail.
Also tried to register the plugin again (https://<snapcenter_ip>:8144/register.html), same.
tcpdump on the vCenter show me that it's trying to reach the old address (ARP requests), but I have no idea where it gets it from.
Any clue on how to fix this ?
See The Solution
The old IP address can be viewed in the vCenter's Managed Object Browser (https://<vcenter>/mob/?moid=ExtensionManager&doPath=extensionList%5b%22com%2enetapp%2eaegis%22%5d%2eclient).
It actually show up in both com.netapp.aegis and com.netapp.scvm.webclient extensions, and in both the client and server URL string.
Couldn't find a simple way to update those URLs, so I just unregistered the plugins, and registered them again from https://<snapcenter_ip>:8144/register.html.
Problem fixed !
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