Data Backup and Recovery

Error logging into SnapCenter Server from vSphere plugin

igloolaw
2,035 Views

Hi,

 

We are having an issue where when we try and configure the SnapCenter vSphere plugin with the SnapCenter Server details we are presented with the following error:

 

Unable to login to the SnapCenter Server xxx.xxx.xxx.xxx

 

I have checked the aegis log file and can see the following entries

 

2019-03-15T15:02:05.0000564Z ERROR VSC com.netapp.aegis.sms.client.SnapManagerHostServiceRestImpl Unable to connect to SnapCenter Server : XXX.XXX.XXX.XXX : Object reference not set to an instance of an object.
2019-03-15T15:02:05.0000564Z ERROR VSC com.netapp.aegis.sms.manager.SmTokenManager Error when obtaining token: null and unable to login to the SnapCenter Server XXX.XXX.XXX.XXX : com.netapp.aegis.sms.util.SnapManagerLoginException: Unable to login to the SnapCenter Server XXX.XXX.XXX.XXX

 

Any help would be much appreciated.

1 REPLY 1

pranjith
1,816 Views

Looks like Vcenter server not registered with Snapcenter server.

Can you try register snapcenter server from swagger RestAPI?

 

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