Data Backup and Recovery
Data Backup and Recovery
We recently installed the new 4.1c release and get errors when trying to send messages to the DFM:
STORAGE-05016: Creating a Operations Manager console event [script:critical-event] on [DFMServer]
com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Unable to find API: event-generate (errno=13001)
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:55)
at com.netapp.snapcreator.storage.executor.DfmExecutor.run(DfmExecutor.java:65)
at com.netapp.snapcreator.storage.api.dfm.DfmImpl.createOMEvent(DfmImpl.java:697)
at com.netapp.snapcreator.storage.StorageCoreImpl.omCreateEvent(StorageCoreImpl.java:1743)
at com.netapp.snapcreator.workflow.task.ZAPITask.OMEventGenerate(ZAPITask.java:1790)
at com.netapp.snapcreator.workflow.task.AlertTask.execute(AlertTask.java:93)
at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:52)
at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: netapp.manage.NaAPIFailedException: Unable to find API: event-generate (errno=13001)
at netapp.manage.NaServer.invokeElem(NaServer.java:687)
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:46)
STORAGE-05018: Creating a Operations Manager console event [script:critical-event] on [DFMServer] failed with error [netapp.manage.NaAPIFailedException: Unable to find API: event-generate (errno=13001)].
Task: alertOnError with config:LisDiverTest3@LisDiverTest3 failed
When I select No to the "OnCommand/DFM" option to "Generate Event" under the subsection "Operations Manager console Settings" it works ok.
Solved! See The Solution
I upgraded/installed the newly released fully supported and buffed SnapCreator 4.1 release and that solved the problem.
Hello,
Are you are using a Snap Creator specific user and role?
Snap Creator 4.1 introduces a new API that is needed for Data ONTAP 8.2.
This is the event-generate API that is referenced above.
If you are using a custom role (as opposed to vsadmin or root level role) you will need to edit the role on the storage and add the event-generate API.
I'm not sure what version of ONTAP you are using, but this is very similar to the error I received moving from SC 4.0 to 4.1.
Hope this helps.
John
Hi John,
We are running 7-Mode 8.1.3P2, not 7.2. Does the same apply?
RS
Hello RS,
Did the "dfm alert" ever work before?
You may please get us this output from the DFM server. "dfm about"
What is your OM_USER?
The OM_USER need to have privilege to send alerts (read/write?)
What happens when you set the OM_TRANSPORT to HTTP?
########################################################################################################################
# OperationsManager Options #
########################################################################################################################
OM_TRANSPORT=HTTPS
OM_HOST=dfmhost.domainname.com
OM_USER=myomuser
OM_EVENT_GENERATE=Y
OM_PWD=2f3364396a67394a5350314asdf4717165756e4133773d3d0a
OM_PORT=8488
Yes, the previous config worked in 4.0. The problem started after I upgraded/migrated to 4.1c.
C:\>dfm about
Version 5.2.0.16233 (5.2)
Executable Type 64-bit
Serial Number 1-50-015067
Edition Standard edition of DataFabric Manager server
Data ONTAP Operating Mode 7-Mode
Administrator Name Domain\Bob
Host Name NetApp2
Host IP Address 1.2.3.4
Host Full Name NetApp2.mysite.com
Node limit 250 (currently managing 3)
Operating System Microsoft Windows Server 2008 R2 Service Pack 1 (Build 7601) x64 based
CPU Count 2
System Memory 4095 MB (load: 87%)
Installation Directory C:/Program Files (x86)/NetApp/DataFabric Manager/DFM
73.5 GB free (73.5%)
Perf Data Directory Unavailable (check if the server service is running)
Data Export Directory Unavailable (check if the server service is running)
Database Backup Directory Unavailable (check if the server service is running)
Reports Archival Directory Unavailable (check if the server service is running)
Database Directory D:/DFM/data
197 GB free (91.6%)
Licensed Features DataFabric Manager server: installed
Installed Plugins Storage System Config 6.5.1 (6.5.1) - storage systems and vFilers
Storage System Config 6.5.2 (6.5.2) - storage systems and vFilers
Storage System Config 6.5.3 (6.5.3) - storage systems and vFilers
Storage System Config 6.5.4 (6.5.4) - storage systems and vFilers
Storage System Config 6.5.5 (6.5.5) - storage systems and vFilers
Storage System Config 6.5.6 (6.5.6) - storage systems and vFilers
Storage System Config 6.5.7 (6.5.7) - storage systems and vFilers
Storage System Config 7.0 (7.0.0.1) - storage systems and vFilers
Storage System Config 7.0.1 (7.0.1.1) - storage systems and vFilers
Storage System Config 7.0.2 (7.0.2) - storage systems and vFilers
Storage System Config 7.0.3 (7.0.3) - storage systems and vFilers
Storage System Config 7.0.4 (7.0.4) - storage systems and vFilers
Storage System Config 7.0.5 (7.0.5) - storage systems and vFilers
Storage System Config 7.0.6 (7.0.6) - storage systems and vFilers
Storage System Config 7.0.7 (7.0.7) - storage systems and vFilers
Storage System Config 7.1 (7.1.0.1) - storage systems and vFilers
Storage System Config 7.1.1 (7.1.1.1) - storage systems and vFilers
Storage System Config 7.1.2 (7.1.2.1) - storage systems and vFilers
Storage System Config 7.1.3 (7.1.3) - storage systems and vFilers
Storage System Config 7.2 (7.2) - storage systems and vFilers
Storage System Config 7.2.1 (7.2.1.1) - storage systems and vFilers
Storage System Config 7.2.2 (7.2.2) - storage systems and vFilers
Storage System Config 7.2.3 (7.2.3) - storage systems and vFilers
Storage System Config 7.2.4 (7.2.4) - storage systems and vFilers
Storage System Config 7.2.5 (7.2.5.1) - storage systems and vFilers
Storage System Config 7.2.6 (7.2.6.1) - storage systems and vFilers
Storage System Config 7.2.7 (7.2.7) - storage systems and vFilers
Storage System Config 7.3 (7.3) - storage systems and vFilers
Storage System Config 7.3.1 (7.3.1.1) - storage systems and vFilers
Storage System Config 7.3.2 (7.3.2) - storage systems and vFilers
Storage System Config 7.3.3 (7.3.3) - storage systems and vFilers
Storage System Config 7.3.4 (7.3.4) - storage systems and vFilers
Storage System Config 7.3.5 (7.3.5.1) - storage systems and vFilers
Storage System Config 7.3.6 (7.3.6) - storage systems and vFilers
Storage System Config 7.3.7 (7.3.7) - storage systems and vFilers
Storage System Config 8.0 (8.0) - storage systems and vFilers
Storage System Config 8.0.1 (8.0.1) - storage systems and vFilers
Storage System Config 8.0.2 (8.0.2) - storage systems and vFilers
Storage System Config 8.0.3 (8.0.3) - storage systems and vFilers
Storage System Config 8.0.4 (8.0.4) - storage systems and vFilers
Storage System Config 8.1 (8.1) - storage systems and vFilers
Storage System Config 8.1.1 (8.1.1) - storage systems and vFilers
I am already using HTTP:
C:\>dfm about
Version 5.2.0.16233 (5.2)
Executable Type 64-bit
Serial Number 1-50-015067
Edition Standard edition of DataFabric Manager server
Data ONTAP Operating Mode 7-Mode
Administrator Name Domain\Bob
Host Name NetApp2
Host IP Address 1.2.3.4
Host Full Name NetApp2.mysite.com
Node limit 250 (currently managing 3)
Operating System Microsoft Windows Server 2008 R2 Service Pack 1 (Build 7601) x64 based
CPU Count 2
System Memory 4095 MB (load: 87%)
Installation Directory C:/Program Files (x86)/NetApp/DataFabric Manager/DFM
73.5 GB free (73.5%)
Perf Data Directory Unavailable (check if the server service is running)
Data Export Directory Unavailable (check if the server service is running)
Database Backup Directory Unavailable (check if the server service is running)
Reports Archival Directory Unavailable (check if the server service is running)
Database Directory D:/DFM/data
197 GB free (91.6%)
Licensed Features DataFabric Manager server: installed
Installed Plugins Storage System Config 6.5.1 (6.5.1) - storage systems and vFilers
Storage System Config 6.5.2 (6.5.2) - storage systems and vFilers
Storage System Config 6.5.3 (6.5.3) - storage systems and vFilers
Storage System Config 6.5.4 (6.5.4) - storage systems and vFilers
Storage System Config 6.5.5 (6.5.5) - storage systems and vFilers
Storage System Config 6.5.6 (6.5.6) - storage systems and vFilers
Storage System Config 6.5.7 (6.5.7) - storage systems and vFilers
Storage System Config 7.0 (7.0.0.1) - storage systems and vFilers
Storage System Config 7.0.1 (7.0.1.1) - storage systems and vFilers
Storage System Config 7.0.2 (7.0.2) - storage systems and vFilers
Storage System Config 7.0.3 (7.0.3) - storage systems and vFilers
Storage System Config 7.0.4 (7.0.4) - storage systems and vFilers
Storage System Config 7.0.5 (7.0.5) - storage systems and vFilers
Storage System Config 7.0.6 (7.0.6) - storage systems and vFilers
Storage System Config 7.0.7 (7.0.7) - storage systems and vFilers
Storage System Config 7.1 (7.1.0.1) - storage systems and vFilers
Storage System Config 7.1.1 (7.1.1.1) - storage systems and vFilers
Storage System Config 7.1.2 (7.1.2.1) - storage systems and vFilers
Storage System Config 7.1.3 (7.1.3) - storage systems and vFilers
Storage System Config 7.2 (7.2) - storage systems and vFilers
Storage System Config 7.2.1 (7.2.1.1) - storage systems and vFilers
Storage System Config 7.2.2 (7.2.2) - storage systems and vFilers
Storage System Config 7.2.3 (7.2.3) - storage systems and vFilers
Storage System Config 7.2.4 (7.2.4) - storage systems and vFilers
Storage System Config 7.2.5 (7.2.5.1) - storage systems and vFilers
Storage System Config 7.2.6 (7.2.6.1) - storage systems and vFilers
Storage System Config 7.2.7 (7.2.7) - storage systems and vFilers
Storage System Config 7.3 (7.3) - storage systems and vFilers
Storage System Config 7.3.1 (7.3.1.1) - storage systems and vFilers
Storage System Config 7.3.2 (7.3.2) - storage systems and vFilers
Storage System Config 7.3.3 (7.3.3) - storage systems and vFilers
Storage System Config 7.3.4 (7.3.4) - storage systems and vFilers
Storage System Config 7.3.5 (7.3.5.1) - storage systems and vFilers
Storage System Config 7.3.6 (7.3.6) - storage systems and vFilers
Storage System Config 7.3.7 (7.3.7) - storage systems and vFilers
Storage System Config 8.0 (8.0) - storage systems and vFilers
Storage System Config 8.0.1 (8.0.1) - storage systems and vFilers
Storage System Config 8.0.2 (8.0.2) - storage systems and vFilers
Storage System Config 8.0.3 (8.0.3) - storage systems and vFilers
Storage System Config 8.0.4 (8.0.4) - storage systems and vFilers
Storage System Config 8.1 (8.1) - storage systems and vFilers
Storage System Config 8.1.1 (8.1.1) - storage systems and vFilers
I am already using HTTP:
C:\>dfm about
Version 5.2.0.16233 (5.2)
Executable Type 64-bit
Serial Number 1-50-015067
Edition Standard edition of DataFabric Manager server
Data ONTAP Operating Mode 7-Mode
Administrator Name Domain\Bob
Host Name NetApp2
Host IP Address 1.2.3.4
Host Full Name NetApp2.mysite.com
Node limit 250 (currently managing 3)
Operating System Microsoft Windows Server 2008 R2 Service Pack 1 (Build 7601) x64 based
CPU Count 2
System Memory 4095 MB (load: 87%)
Installation Directory C:/Program Files (x86)/NetApp/DataFabric Manager/DFM
73.5 GB free (73.5%)
Perf Data Directory Unavailable (check if the server service is running)
Data Export Directory Unavailable (check if the server service is running)
Database Backup Directory Unavailable (check if the server service is running)
Reports Archival Directory Unavailable (check if the server service is running)
Database Directory D:/DFM/data
197 GB free (91.6%)
Licensed Features DataFabric Manager server: installed
Installed Plugins Storage System Config 6.5.1 (6.5.1) - storage systems and vFilers
Storage System Config 6.5.2 (6.5.2) - storage systems and vFilers
Storage System Config 6.5.3 (6.5.3) - storage systems and vFilers
Storage System Config 6.5.4 (6.5.4) - storage systems and vFilers
Storage System Config 6.5.5 (6.5.5) - storage systems and vFilers
Storage System Config 6.5.6 (6.5.6) - storage systems and vFilers
Storage System Config 6.5.7 (6.5.7) - storage systems and vFilers
Storage System Config 7.0 (7.0.0.1) - storage systems and vFilers
Storage System Config 7.0.1 (7.0.1.1) - storage systems and vFilers
Storage System Config 7.0.2 (7.0.2) - storage systems and vFilers
Storage System Config 7.0.3 (7.0.3) - storage systems and vFilers
Storage System Config 7.0.4 (7.0.4) - storage systems and vFilers
Storage System Config 7.0.5 (7.0.5) - storage systems and vFilers
Storage System Config 7.0.6 (7.0.6) - storage systems and vFilers
Storage System Config 7.0.7 (7.0.7) - storage systems and vFilers
Storage System Config 7.1 (7.1.0.1) - storage systems and vFilers
Storage System Config 7.1.1 (7.1.1.1) - storage systems and vFilers
Storage System Config 7.1.2 (7.1.2.1) - storage systems and vFilers
Storage System Config 7.1.3 (7.1.3) - storage systems and vFilers
Storage System Config 7.2 (7.2) - storage systems and vFilers
Storage System Config 7.2.1 (7.2.1.1) - storage systems and vFilers
Storage System Config 7.2.2 (7.2.2) - storage systems and vFilers
Storage System Config 7.2.3 (7.2.3) - storage systems and vFilers
Storage System Config 7.2.4 (7.2.4) - storage systems and vFilers
Storage System Config 7.2.5 (7.2.5.1) - storage systems and vFilers
Storage System Config 7.2.6 (7.2.6.1) - storage systems and vFilers
Storage System Config 7.2.7 (7.2.7) - storage systems and vFilers
Storage System Config 7.3 (7.3) - storage systems and vFilers
Storage System Config 7.3.1 (7.3.1.1) - storage systems and vFilers
Storage System Config 7.3.2 (7.3.2) - storage systems and vFilers
Storage System Config 7.3.3 (7.3.3) - storage systems and vFilers
Storage System Config 7.3.4 (7.3.4) - storage systems and vFilers
Storage System Config 7.3.5 (7.3.5.1) - storage systems and vFilers
Storage System Config 7.3.6 (7.3.6) - storage systems and vFilers
Storage System Config 7.3.7 (7.3.7) - storage systems and vFilers
Storage System Config 8.0 (8.0) - storage systems and vFilers
Storage System Config 8.0.1 (8.0.1) - storage systems and vFilers
Storage System Config 8.0.2 (8.0.2) - storage systems and vFilers
Storage System Config 8.0.3 (8.0.3) - storage systems and vFilers
Storage System Config 8.0.4 (8.0.4) - storage systems and vFilers
Storage System Config 8.1 (8.1) - storage systems and vFilers
Storage System Config 8.1.1 (8.1.1) - storage systems and vFilers
I am already using HTTP:
OM_TRANSPORT=HTTP
OM_HOST=NetApp2
OM_EVENT_GENERATE=Y
OM_USER=Domain\Admin
OM_PWD=53396e794c4e57433947345a
OM_PORT=8088
I upgraded/installed the newly released fully supported and buffed SnapCreator 4.1 release and that solved the problem.
Great news and I especially like to hear Snap Creator and buffed in the same sentence
Keith