Data Backup and Recovery

Newly installed SnapCenter - default credentials ???

JFMartin
7,898 Views

Hi all,

 

Just finished installing SnapCenter on a Windows Server 2012 R2 and opening the default URL, I don't know what credentials to enter? Looked for it in the documentation... tried to login with local admin and the warning I'm getting is that this user is not part of any ROLE....

 

Help appreciated... Smiley Happy

 

JF Martin

1 ACCEPTED SOLUTION

spinks
7,759 Views

Yes - the user you specify here is the user you will need to sign into SnapCenter as.

 

This will be your SnapCenter Administrator.

This needs to be a domain account.

 

John

View solution in original post

5 REPLIES 5

spinks
7,869 Views

JF,

 

When you installed SnapCenter you should have supplied credentials for your SnapCenter Administrator.

These are the credentials you will need to log in as.

This will be a domain user that you specified during install.

 

Format is typically:   domain\user

 

Hope this helps,

John

JFMartin
7,784 Views

Here is the thing:

It says the user isn't in any role... so ?

Invalid credentials

spinks
7,774 Views

At the point of installation only the user that was identified during the install is assigned to a role.

 

 

Any other AD users will receive the indicated message as no other users have yet been assigned roles.

 

Based on what you have provided my assumption is that you are using a different user than the one that was identified during the SnapCenter install.

If this is incorrect the best thing to do is open a support case (or uninstall and reinstall SnapCenter since I assume no configuration of the product has yet been done)

 

A domain user is required, so be sure you are properly qualifying "domain\user"

 

John

 

JFMartin
7,763 Views

That is the screen where we specify this user... 

 

Specifying Admin user

 

trying to re-install... 

spinks
7,760 Views

Yes - the user you specify here is the user you will need to sign into SnapCenter as.

 

This will be your SnapCenter Administrator.

This needs to be a domain account.

 

John

Public