SMSAP errors 06039, 02039

[KK4AIX]

Hi

Can anyone provide me the resolution for the below error message, unable to trace it as im new to Netapp.

Node: Server1 ,Log file: SMSAPLog, Search number:Manage (^.*\[ERROR\] SMSAP-06...:)
Record that triggered warning:

[ERROR] SMSAP-06039: 1 backup(s) were successfully deleted.  Failed to delete 1 backups due to following errors: SMSAP-02039: Unable to delete backup of dataset: SD-10028: SnapDrive Error (id:2406 code:102) Failed to delete backup id: 5464 for dataset , error(23410):Snapshot smsap_SID_Server1_smg_f_h_2_8a00e0c12f747fea012f74800d280001_0 on volume Server1:/sap_SID_mirrlog is busy.

Node: Server1,Log file: SMSAPLog, Search number:Unknown (.*ERROR.*)
Record that triggered warning:

[ WARN] SMSAP-02022: Exception while pruning backups for retain policy: SMSAP-06039: 1 backup(s) were successfully deleted.  Failed to delete 1 backups due to following errors: SMSAP-02039: Unable to delete backup of dataset: SD-10028: SnapDrive Error (id:2406 code:102) Failed to delete backup id: 5464 for dataset , error(23410):Snapshot smsap_SID_Server1_smg_f_h_2_8a00e0c12f747fea012f74800d280001_0 on volume Server1:/sap_SID_mirrlog is busy.
2011-04-29 15:20:22,884 [btpool0-196 - /smsap_v9/services/SMO] [DEBUG]: OperationCycle status: SUCCESS, rootErrorCode: 0, rootErrorMessage: null, opId: 8a00e0c12fa1d3ba012fa1d3e8ad0001

Thanks in Advance

KK

[aborzenkov]

SMSAP could not delete snapshot because it was busy. It could have been mapped to a host or clone could have been created or it could be locked by snapmirror. It is impossible to tell from below output only.

Show “snap list” output from filer where this volume is locate; it could give some hint.

[KK4AIX]

    Sorry  aborzenkov  forgot to paste the sanplist output as you said for one of the snap "Vault" is applied:

Filer1> snap list sap_SID_mirrlog
Volume sap_SID_mirrlog
working...

  %/used       %/total  date          name
----------  ----------  ------------  --------
  2% ( 2%)    0% ( 0%)  May 03 20:02  smsap_SID_SERVER1_smg_f_h_2_8a00e0c12fb77297012fb772cbb60001_0 (snapvault)

let me know how to resolve it.

Thanks

KK

[aborzenkov]

It appears snapshot from your original post is already gone.

[craigs]

KK,

This may be related to a known bug with SnapDrive and Protection Manager. Please open a support case so they can determine if that is the case and provide solution.

Regards,

Craig

[lukasz_borek]

Craig,

Do you have more details about that bug? Number, link? Looks like we met same problem.

[craigs]

Lukasz,

I apologize, but I don't have all the details. I am also not sure that the bug is available for view externally.

I would suggest opening a support case or working through your account manager to determine if this is the case.

Craig