Newbie to the forums and to the tool, so perhaps this is an easy fix.
We've got the tool up and running seemingly fine. We've run multiple backups with transaction logs, I'm seeing the logs, and I can even opt to do point in time restores. However, if I select the option to go for specific transactions to choose, no transactions are ever showing. I've tried this across multiple databases and multiple backups. I can always see the DB backups and the transaction logs, but there are never any transactions listed in the Select Marked Transaction pop up even when I see a transaction range of multiple days in which I know there have been lots of changes to the database.
Any ideas why specific transactions would not be listed on that pop up?