SnapCenter 3.0 Having issue adding Altavault or NetApp

[Chiatan]

Hello All,

We have issue adding Altavault and NetApp to SnapCenter 3.0.

Have any one sceen this error ?

SnapCenter

•  SnapCenter
  • Host: poc1.test.co.uk An error occurred while making the HTTP request to https://localhost:8139/SnapDrive/Configuration. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.
  I have checked all solr/zookeeper/spl services are up and running.

[Chiatan]

Looks that was a port issue on the host, now can add the NetApp but not Altavault

SnapCenter

• Failed - Message:Unable to serve request due to storage system connection failure. : Reason Cannot add altavault system: 10.1.2.113,Cause: Connection refused: connect

[Chiatan]

Manged to add the Storage systems.now having issue cataloging, any solutions for this ?

SnapCenter

PL-CAT-00030 : PL-CAT-00029:Failed to catalog. Detailed error message: 'PL-CAT-00013: Failed to mount cifs share '\\NAS2\sc4SiClone6912a64c_3f38_41e2_9c63_1827d9c767d7'.'. Backup sc4_SnapCenter_20170818151911_daily_181 has to be re-cataloged to perform restore operations.

[TACO]

I'm having the same issue.  Catalog failed when job first run because it was using the wrong Storage LIF. I corrected the issue and now I get this error.  How can we re-catalog a volume when this happenS. Do we have to un-protect and re-protect?

[Fabian1993]

You can first try to do it manually over the PowerShell:

Open the PowerShell on the Snapcenterserver:

Import-Module Snapcenter

Open-smconnection -SMSbaseurl https://snapcenter:8146/

New-SmBackupCatalog -Backup "Backupname" -

PerformCompleteCatalog