Data Backup and Recovery

SnapDrive Windows 6.2P1 (SDCLI) disconnect issue

__ple_15582

We encounter the following problem with SDW 6.2P1:
We use SDCLI for mounting successive disks and submit them to the backup software. Randomly the 'SDCLI disk disconnect' takes up to 1 hour before landing successfully.

What could explain this?

What can we do for solving this problem?

Philippe

2 REPLIES 2

peluso

Hi Phillippe,

I moved your post to better your chances of getting an answer quickly & more people to view.

Terri

Thanks so much!
Terri Peluso
Senior Community Program Manager

lwei

Hi Phillippe,

Do you have any logs from SDW or Event log indicating any potential problems?

Thanks,

Wei

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