Data Backup and Recovery

Snapcenter Unable to retrieve backups

Fabian1993
3,156 Views

Dear Community,

 

When I start a BackupJob in the Snapcenter, the job takes infinite. I checked the NetApp-Filers, there are creating Snapshots.

 

 

"Unable to retrieve backups. Ensure that the catalog server is reachable."

 

I restarted the Services on the Linux, maybe anyone else has an Idea?

 

Best Regards

 

Fabian

 

ZooKeeper JMX enabled by default
Using config: /opt/NetApp/snapcenter/indexer/zookeeper-3.4.9/bin/../conf/zoo.cfg
ZooKeeper JMX enabled by default
Using config: /opt/NetApp/snapcenter/indexer/zookeeper-3.4.9/bin/../conf/zoo.cfg

 
 Thu Aug 31 12:28:00 UTC 2017 - root --- Action type :- systemd
Stopping zookeeper ... STOPPED
Thu Aug 31 12:28:00 UTC 2017 - root --- previously running Zoo keeper stopped
Starting zookeeper ... STARTED
Thu Aug 31 12:28:01 UTC 2017 - root --- Zoo keeper started
Sleep Trial:- 0
Thu Aug 31 12:28:06 UTC 2017 - root --- Zoo trial for machine :- 172.16.77.16:2181
Thu Aug 31 12:28:06 UTC 2017 - root --- Contacting to 172.16.77.16 2181
Thu Aug 31 12:28:06 UTC 2017 - root --- zookeeper running for machine:- 172.16.77.16:2181
Thu Aug 31 12:28:06 UTC 2017 - root --- All zookeepers started
Thu Aug 31 12:28:07 UTC 2017 - root --- Found
Thu Aug 31 12:28:07 UTC 2017 - root --- Solr currently running, trying to restart
Sending stop command to Solr running on port 8983 ... waiting 5 seconds to allow Jetty process 4341 to stop gracefully.
 [|]  ^H^H^H^H^H^H [/]  ^H^H^H^H^H^H [-]  ^H^H^H^H^H^H [\]  ^H^H^H^H^H^H [|]  ^H^H^H^H^H^H [/]  ^H^H^H^H^H^H [-]  ^H^H^H^H^H^H [\]  ^H^H^H^H^H^H [|]  ^H^H^H^H^H^H [/]  ^H^H^H^H^H^H    ^H^H^H^HWaiting up to 30 seconds to see Solr running on port 8983 [|]  ^H^H^H^H^H^H [/]  ^H^H^H^H^H^H [-]  ^H^H^H^H^H^H [\]  ^H^H^H^H^H^H [|]  ^H^H^H^H^H^H [/]  ^H^H^H^H^H^H [-]  ^H^H^H^H^H^H [\]  ^H^H^H^H^H^H [|]  ^H^H^H^H^H^H [/]
Started Solr server on port 8983 (pid=4811). Happy searching!

^H^H^H^H^H^H    ^H^H^H^HThu Aug 31 12:28:17 UTC 2017 - root --- Restarted Solr successfully
Thu Aug 31 12:28:22 UTC 2017 - root --- Completed executing shell script
~

 

 

3 REPLIES 3

Fabian1993
3,131 Views

I think he has a Problem with the sc.sh Script:

 

 ./sc.sh
Thu Aug 31 11:50:09 UTC 2017 - root --- Action type :-
./sc.sh: line 235: [: =: unary operator expected
./sc.sh: line 267: [: =: unary operator expected
./sc.sh: line 267: [: =: unary operator expected
./sc.sh: line 273: [: =: unary operator expected
Thu Aug 31 11:50:09 UTC 2017 - root --- Simply Sleeping for 36s
Thu Aug 31 11:50:45 UTC 2017 - root --- Completed executing shell script

 

SFXCA: Failed to unload app domain. Error code 0x80131015
Action ended 14:19:30: UpgradeAction. Return value 1.
Action ended 14:19:30: INSTALL. Return value 1.

 

 Catalog_unavailable.png

stanton
2,987 Views

SnapCenter is expecting the root user to be using the bash shell.  What shell is your root user using?

Fabian1993
2,853 Views

The Root  User is using the Bash.

 

If i try to start the Indexservice is get these Error:

 

Waiting up to 30 seconds to see Solr running on port 8983 [-]  Still not seeing Solr listening on 8983 after 30 seconds!
2017-09-18 12:07:13.469 WARN  (main-SendThread(172.16.77.35:2181)) [   ] o.a.z.ClientCnxn Session 0x0 for server null, unexpected error, closing socket connection and attempting reconnect
java.net.ConnectException: Connection refused
        at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
        at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
        at org.apache.zookeeper.ClientCnxnSocketNIO.doTransport(ClientCnxnSocketNIO.java:361)
        at org.apache.zookeeper.ClientCnxn$SendThread.run(ClientCnxn.java:1081)
2017-09-18 12:07:14.570 WARN  (main-SendThread(172.16.77.16:2181)) [   ] o.a.z.ClientCnxn Session 0x0 for server null, unexpected error, closing socket connection and attempting reconnect
java.net.ConnectException: Connection refused
        at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
        at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
        at org.apache.zookeeper.ClientCnxnSocketNIO.doTransport(ClientCnxnSocketNIO.java:361)
        at org.apache.zookeeper.ClientCnxn$SendThread.run(ClientCnxn.java:1081)
2017-09-18 12:07:14.671 WARN  (main-SendThread(172.16.77.35:2181)) [   ] o.a.z.ClientCnxn Session 0x0 for server null, unexpected error, closing socket connection and attempting reconnect
java.net.ConnectException: Connection refused
        at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
        at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
        at org.apache.zookeeper.ClientCnxnSocketNIO.doTransport(ClientCnxnSocketNIO.java:361)
        at org.apache.zookeeper.ClientCnxn$SendThread.run(ClientCnxn.java:1081)
2017-09-18 12:07:15.772 WARN  (main-SendThread(172.16.77.16:2181)) [   ] o.a.z.ClientCnxn Session 0x0 for server null, unexpected error, closing socket connection and attempting reconnect
java.net.ConnectException: Connection refused
        at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
        at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
        at org.apache.zookeeper.ClientCnxnSocketNIO.doTransport(ClientCnxnSocketNIO.java:361)
        at org.apache.zookeeper.ClientCnxn$SendThread.run(ClientCnxn.java:1081)
2017-09-18 12:07:15.873 WARN  (main-SendThread(172.16.77.35:2181)) [   ] o.a.z.ClientCnxn Session 0x0 for server null, unexpected error, closing socket connection and attempting reconnect
java.net.ConnectException: Connection refused
        at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
        at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
        at org.apache.zookeeper.ClientCnxnSocketNIO.doTransport(ClientCnxnSocketNIO.java:361)
        at org.apache.zookeeper.ClientCnxn$SendThread.run(ClientCnxn.java:1081) 

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