Data Infrastructure Management Software Discussions

Adding SVC Data Source


I'm adding an SVC Data Source in OnCommand Insight 6.4.0 and keep getting parsing problem in

It is unable to acquire inventory but the I am able to connect the another 2 SVC's that have the same data source settings. The only difference I can see, is a difference in the SVC code levels.

Has anyway encountered this before was able to resolve this and how?




Re: Adding SVC Data Source

Hey Troy,

What is the problematic SVC code rev? Some recent SVC firmware changes the .xml fomat output we parse - was one. I believe the problem also occurs on 7.1.x.y, but I am not sure which specific version. We have a datasource patch that can solve this particular issue.


Re: Adding SVC Data Source

Hi Matt,

The SVC I am having a problem with is running firmware v7.1.0.1.

Please can you provide with a link to the datasource patch so that I can read more.



Re: Adding SVC Data Source

Hey Troy,

Did you get my private message?

Re: Adding SVC Data Source

No, I did not get a pm from you. Please can you point me in the right direction.

Thanks, Troy

Re: Adding SVC Data Source

You should have a couple PMs from me now.

Re: Adding SVC Data Source

Hi Matt, I have still not received any direct messages from you, unless I am looking in the wrong place. Please email me at Thanks

Re: Adding SVC Data Source

Just to close this thread out - Troy is all set on the inventory front with the latest IBM SVC patch from OCI engineering. We are waiting longer to confirm performance collection is reliable.

The takeaway:

If you are planning on upgrading to SVC or higher, you want to plan for either:

Upgrading to OCI 6.4.2

Installing Data Source Service Pack onto 6.4.1

Opening a case with NetApp support to see if there is a patch for your old version of OCI

6.4.2 and are expected in December

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