Data Infrastructure Management Software Discussions
Hi to all
I'm trying to install SanScreen Server on a Windows 2008 R2 server.
The problem is finishing the installation: the sanscreen server service doesn't start.
I've been searching for error messages on the logs, and I get this one:
Checking for listener at localhost:1099" About 100 messages like this
And then, timeout. Failed to start jboss
Anyone with this problem too?¿
See The Solution
I already deactivated UAC, and same result
You probably have some other process that has grabbed tcp 1099 and has something listening on it, stopping OCI's Jboss from starting cleanly
Before you install OCI,run a cmd prompt as administrator
netstat -ab > c:\ports.txt
Once you are back at the cmd prompt with a blinking cursor:
Search for 1099 - you should be able to find what .exe is listening on 1099.
If you'd like, you can email me the ports.txt file at ostiguy at netapp dot com
I haven't any .exe listening on 1009
Maybe a problem with spanish language on the Windows 2008?
1099 not 1009?
Lets try this - install OCI. I imagine when it fails, you get a popup box - do not click anything.
Instead, navigate to ..\SANscreen\jboss\server\onaro\log
Zip up that folder of logs, and email it to me
Ok, I'll do it. Let me 5 minutes...
The process is finishing, and the jboss log folder is empty.... I'll wait until it ends, but it seems that is not going to generate any file
But in start.server log of bin folder, I can see the checking for listener message.
I get the popup, but the folder remains empty
and send it over please
Just in case - what are your server characteristics especially memory-wise and what installer are you using, server only or the "all-in-one" with both the server and the DWH? I've seen a scarcity of RAM leading to similar behaviour.
Jose had 1GB of ram allocated to his VM.
Java doesn't like it when the minimum heap size is set to 512MB (fixed in our installer), and maximum is set to 270MB (our installer uses an algorithm against the detected memory to set this value)
OCI servers should have 4GB min for demo purposes, 8GB functional min for discovery of non-lab environments
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Like Ostiguy says, I didn't remember to check the VM memory....
My big mistake.
I'm just configuring and testing it