we have installed a new FAS2650 and I want to monitor the health an performance data with ocpm and ocum.
I first installed the ocum and afterwards the ocpm. The ocpm is fully integrated into the ocum and it seems to work fine. The ocum is able to poll all the neccessary information, but the ocpm only get the health status of svm, lun, etc ... There are no performance data (iops/mbps) available.
Additional to that, i get an error message (Pairing status: Bad -> Performance Poll failed): The credentials provided by Performance Manager for the user with Event Publisher role are either incorrect or Performance poll is not complete or has failed.
The crendetials must be ok, because I tried it more then one time and I tried it with the admin user and a dedicated event publisher user. Nothing seems to work.
Do someone know, if there exist a connection or extended log? Or do I have to enable a special function on the FAS2650 to get performance data in the ocpm? Help would be appreciated!
After OCPM/OCUM 7.1 were leased, the two products have been merged into one product. We have since released both OCUM 7.2 and OCUM 7.3, so it would be much easier to install and manage. You might consider downloading and installing the latest versions.
On your current installation, can you check these couple of issues:
1. How did you add the cluster? Did you add it separately to OCPM and OCUM before the two were integrated, or added to OCUM afterwards?
2. Did you reboot the OCPM after you connected it to OCUM?
i have chosen "VMware vSphere" from the drop-down menu of OnCommand Unified Manager dowload website. When I choose "7.2 and above", I am able to download 7.3 ova template. I haven't seen that the first time I downloaded ocum. That's the reason, why I startet with version 7.1.
Now I have installed version 7.3 and it's working without problems. Now I get all the health and performance data. Thanks for your help, I really appreciate that!
I just have one more question:
When I have a look at the information page of a netapp-node, there are some information about the flash-cache module (NVMe ssd). But the status of the flash-cache is "NOT_MAPPED". Does anyone know, if that is a problem?
@juliad What I forget to say is, that I first installed ocum and then ocpm. Afterwards I started the integration process of ocum and ocpm. The last step was to add the cluster once to ocum and it was automatically mapped to ocpm as well. I restartet both server, but still no perfromance data. But now with ocum 7.3 it's working great.
thanks for sharing the post with us. Maybe that was the problem.
I can't try your solution, because I already deleted the old ocum/ocpm virtual machines and I don't want to reinstall them again. And the cluster is already connected to the new ocum, but maybe it will help other people.