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OCUM 6.3 on Windows reset admin password

SorinAndruseac
5,319 Views

Hi,

 

I'm trying to change the admin password for OnCommand Unified Manager 6.3 on Windows as is described in this article:

 

https://kb.netapp.com/support/index?page=content&id=1014694

 

 Perform the following steps for UM 6.x on Windows:

  1. On the login page for UM, click Forgot Password.
  2. An email will be sent to the associated email address with a link to reset the password.
  3. Clicking the link will launch the login page and prompt for a new password.

I receive the link but when I click it, I get back to the login page without the option to reset the password (or change it)

 

 BIG THANKS in advance,

1 ACCEPTED SOLUTION

kirana
5,232 Views
Hi, This was a known issue in UM6.3 and fixed in UM6.4 (GA release) expected shortly.

View solution in original post

4 REPLIES 4

hariprak
5,267 Views

Hi,

 

To change the admin password, you must log in as an administrator to the target Windows system on which Unified Manager is running.

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

SorinAndruseac
5,263 Views

Well ... It didn't work.

 

I tried submitting the "forget pass link" for the admin user and follow the link on the Unified Manager machine where I was connected as administrator.

No luck unfortunately.

 

Is this what you were suggesting, or is something else that you have in mind?

 

 

 

kirana
5,233 Views
Hi, This was a known issue in UM6.3 and fixed in UM6.4 (GA release) expected shortly.

SorinAndruseac
5,179 Views

Didn't noticed you said GA, just upgraded to RC1 and is not working.

I guess I will wait for the GA version.

 

 

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