Hi, Felix,
BURT is NetApp's internal bug tracking system. I have increased the priority of this bug based on your feedback here, and below the content of that bug (burt):
This is a consequence of a series of customer cases involving the following error message in the jboss-logs-au.log and the OPM UI :
"Failed to Download Archives Files. Timed out after:240000 milliseconds on try 37 out of 37"
The current error message logged does not take into account the HTTP response code returned by the SPI server in ONTAP.
Enhancing the log messages to include this information along with the potential cause can help identify the root cause of the connection failure faster in the customer environment.
Now back to your system ... are performance stats getting collected at all? On the dashboard, can you see stats for IOPs, Latency, MBps etc.?
Julia