OnCommand Unified Manager 6.4RC1 Upgrade error

[GROOVE]

Just run the in place upgrade on our 6.3 box , all completed successfully with no errors, however now getting this when attempting to load the page

Reverse proxy doesn't have a mapping for the url for resource : '/' with method 'GET'

Any ideas ?

[msaravan]

Hi,

I think, your machine doesn't have full FQDN configured. Whats your host OS ? Is it Windows, vApp or RHEL ?

If it is vApp or RHEL, can you please execute the following commmands and share the output.

hostname

ping `hostname`

ping6 `hostname`

Try to make entries into /etc/hosts with FQDN host name, and reboot the box.  Post the reboot, this error is expected to be fixed.

It it sill persists, please share your /etc/hosts config as well.

Regards,
Saravanan

[GROOVE]

Hi THanks for your reply

its the VM vApp version.

So I will need to login as diag user into the OCUM Vapp box and run those commands ?

/etc/hosts needs to be edited on the OCUM box with its own hostname ?

THanks

[GROOVE]

Output as requested.

[GROOVE]

[msaravan · Accepted solution]

Thank you for the output.

If it is vApp, we have another solution for that. You can change the hostname via vApp console options.

Login to the vApp via SSH with maintenance user account.

Go to options 3 -> 11.

You can enter the new hostname, and go for option 10 to reset server certificate.

Then reboot the vApp as suggested in the output of option 10.

This will help you to fix this problem.

Regards,

Saravanan

[olaf_hoetger]

Hi, we have exact the same error, and followed your steps. Unfortunately this did not resolve the problem.

regards

Olaf

[GROOVE]

Worked for me 🙂

Back up and running.

just changed name via mena to FQDN and updated the cert as suggested.

Back in business...nor for OPM 😉

[olaf_hoetger]

Hi GROOVE, can you please post your hosts file with the OCUM working again?

regards,

Olaf

[olaf_hoetger]

Hi msaravan,

perhaps you can help again, we still get the error:

"Reverse proxy doesn't have a mapping for the url for resource : '/' with method 'GET'"

regards,

Olaf