Data Infrastructure Management Software Discussions

OneCollect won't upload

Large opportunity where we were requested to "run a tool" to collect performance data. Customer ran OneCollect but won't upload. Need to speak with someone who supports the tool to get this resolved ASAP.


@NithinR  I see you've answered OneCollect concerns in the past. Can you provide any help?


Re: OneCollect won't upload

Are you able to reach from the host from which you are attempting to upload the OneCollect data?


Depending on what failure you are encountering, there are alternatives to upload the data for support.

View solution in original post

Re: OneCollect won't upload

Hi Travellis,

   Please send an email to Include the error customer is seeing or the logs from <home directory>\OneCollectData\LogFiles.




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