Hey Michael,
This is a tricky one, as it might not only be a data collection problem - question - are the Cisco datasources the only datasources that exhibit this?
Lets start with:
../sanscreen/acq/log
This is where acquisition does all of its logging
There are some acq*.log* files - these are the master acquisition log files. Copy them to a folder
Then
foundation_xyz....zip
Where xyz is the OCI datasource name - copy those to the same folder.
Then
\..SANscreen\jboss\server\onaro\log
From this folder :
jboss.log
server.log
performance.log
Copy those 3 files to the same folder.
Create a zip of the folder - if it is under 10MB, you can email me the zip at ostiguy at netapp dot com .
This will allow me to triage your system - the master acquisition logs will let me see what the "SANscreen Acq" windows service is up to. The 3 server logs will let me know if jboss (.log) is healthy, if the server (.log) is processing acquisition reports correctly, and whether performance (.log) reports are being processed correctly