Hi all - Mike Arndt here, I am a NetApp Systems Engineer and have been working with Thomson Reuters in a variety of roles over the past 6+ years.
To manage their environment, Thomson Reuters uses the full complement of NetApp OnCommand management products including Operations Manager, Provisioning Manager, Performance Advisor, and OnCommand Insight. This gives them a single set of tools that work across all of their NetApp storage to simplify management, reporting, alerting, provisioning, and identify performance issues.
Many of the NetApp storage systems in this environment are used in a shared storage service offering, and being able to quickly identify which applications are driving the most I/O is an important capability that is provided by OnCommand Performance Advisor. OnCommand Insight (formerly known as NetApp SANscreen®) gives Thomson Reuters a consolidated view of their entire heterogeneous SAN storage environment in terms of capacity, connectivity, configurations, and performance. It also provides alerts on component failures so that they can resolve issues before redundant components experience a second failure.