Volume - QOS (priority queue) view not graphing in Performance Advisor after enabling FlexShare

[RBLT_GLOBAL]

With FlexShare enabled, and set to non-defaults for 2 of 20 volumes, I have set priority for *all* volumes as per "FlexShare Design and Implementation Guide TR-3459".

I get data on all volumes when I run "stats show priorityqueue" on the filer, however I dont get any graphs in Performance Advisor ( NetApp Management Console ), when historical ( 1 hour ) selected, although I do see graphs when "real time" is selected.

I have restarted DFM services, in case it was needed to refresh the counters.

Comments/suggestions welcome...

OnTap 8.0.1P3 7-Mode

DFM 4.0.2.7803 (4.0.2)

Priority Queue - Data Collection Settings

Performance Advisor - Priority Queue - Historical ( 1 hour )

Performance Advisor - Priority Queue - Real Time

thanks!

Rick

[RBLT_GLOBAL]

Looks as though priority counters are enabled and have up to date records on the DFM server, so just need to get them to display in the PA graphs?

C:\Windows\system32>dfm perf data list -o klnas1-1

Counter Group             Host Name                                Oldest Record            Newest Record            Number Records  Used Space      Max Projected Space

------------------------- ---------------------------------------- ------------------------ ------------------------ --------------- --------------- --------------------

system                    klnas1-1                                 Tue Apr 24 12:11:00 2012 Thu Jun 14 16:26:49 2012           72268 20.7 MB         150 MB

disk                      klnas1-1                                 Wed May 23 23:00:02 2012 Thu Jun 14 16:26:49 2012           30240 92.8 MB         92.8 MB

aggregate                 klnas1-1                                 Thu Jun 07 00:39:55 2012 Thu Jun 14 16:27:10 2012           10080 604 KB          604 KB

ifnet                     klnas1-1                                 Thu Jun 07 03:05:41 2012 Thu Jun 14 16:26:51 2012           10080 9.24 MB         9.24 MB

nfsv3                     klnas1-1                                 Tue Apr 24 12:09:54 2012 Thu Jun 14 16:27:10 2012           71272 16.1 MB         16.1 MB

nfsv4                     klnas1-1                                 Tue Apr 24 12:09:25 2012 Thu Jun 14 16:26:51 2012           72539 14.2 MB         102 MB

prisched                  klnas1-1                                 Thu Jun 07 15:56:09 2012 Thu Jun 14 16:26:41 2012           10080 846 KB          846 KB

target                    klnas1-1                                                                                                 0 768 bytes       768 bytes

lun                       klnas1-1                                                                                                 0 768 bytes       768 bytes

volume                    klnas1-1                                 Thu Jun 07 08:23:46 2012 Thu Jun 14 16:27:03 2012           10080 96.2 MB         96.2 MB

cifs                      klnas1-1                                 Tue Apr 24 12:09:50 2012 Thu Jun 14 16:27:32 2012           70949 1.90 MB         14.0 MB

fcp                       klnas1-1                                 Tue Apr 24 12:11:02 2012 Thu Jun 14 16:26:38 2012           70775 4.60 MB         34.1 MB

iscsi                     klnas1-1                                 Tue Apr 24 12:09:44 2012 Thu Jun 14 13:11:56 2012           71640 4.66 MB         4.66 MB

vfiler                    klnas1-1                                                                                                 0 768 bytes       768 bytes

processor                 klnas1-1                                 Tue Apr 24 12:09:26 2012 Thu Jun 14 16:26:46 2012           73458 27.3 MB         195 MB

perf                      klnas1-1                                 Tue Apr 24 12:17:09 2012 Thu Jun 14 16:23:48 2012            7256 3.62 MB         3.62 MB

priorityqueue             klnas1-1                                 Thu Jun 07 15:55:09 2012 Thu Jun 14 16:27:24 2012           10080 30.8 MB         30.8 MB

wafl                      klnas1-1                                 Thu Jun 07 15:05:23 2012 Thu Jun 14 16:27:17 2012           10080 1007 KB         1007 KB

qtree                     klnas1-1                                                                                                 0 768 bytes       768 bytes

[adaikkap]

Hi Rick,

     Can you try turning on the following options ?

perfAdvisorShowAllViews	Disabled
perfAdvisorShowDiagCounters	Disabled

Regards

adai

[RBLT_GLOBAL]

Hi Adai,

The options were already enabled.  Real-time view of Volume - QOS ( priority queue ) does display graphs, but Historical ( 1 hour ) does not ( particularly for pq_usr_sched_total and pq_sys_sched_total ).  I wonder if it could be a bug with DFM v4.0.2.7803 (4.0.2)?

C:\Windows\system32>dfm option list |findstr perfAdvisor

perfAdvisorEnabled                    Enabled

perfAdvisorMaxMonitorThreads          32

perfAdvisorPollInterval               5 minutes

perfAdvisorShowAllViews               Enabled

perfAdvisorShowDiagCounters           Enabled

perfAdvisorTransport                  httpsOk

[adaikkap]

What version of DOT is your controllers running ?

Regards

adai

[RBLT_GLOBAL]

controllers are running 8.0.1P3 7-Mode

and DFM includes the installed plugin "Storage System Config 8.0.1 (8.0.1P3) - storage systems and vFilers"

[adaikkap]

Hi Rick,

     Thanks for the details. BTW AFAIK, plugins are not required for PA capability. Only the config managment capability for Filer and vFiler require plugins to mange the options on the controller and some config files.

Regards

adai

[RBLT_GLOBAL]

Hi Adai,

Thanks for the info on plugins.   This is a simple environment, with four 6210s ( two A/A pairs ), all running the same DOT, only serving NFS at the moment.

I looked at "Performance Settings" settings for Performance Advisor, and wondered if the "Average" radio button in "Computation Type for Views" should be changed to "Maximum".  I found it strange that the radio buttons do not behave as expected, as shown below, the radio buttons "None", "Average" and "Maximum" can be selected simultaneously?

Regards,

Rick

[seshu]

Rick,

You don't need to change any performance settings, I did try to create a similar custom view choosing the same counters as you have opted for and I can see both the historical and real time data with out any issues.

Moreover I am using Oncommand 5.0 version.

Kindly let me know if we can have a WebEx session to take this issue further to debug?

Regards,

-Seshu

[RBLT_GLOBAL]

Hi Seshu,

I would appreciate a WebEx.  Does the offer still stand if we are running the IBM N-Series / Management Console?

Regards,

Rick

[seshu]

Rick,

Let me give a try ..at this moment I can not say what is the difference with N-series as I have never worked on N-series box.

Regards,

-Seshu

[adaikkap]

Hi Rick,

     N-Series or FAS shouldn't make any difference.  Yes still seshu offer is valid and holds good.

Regards

adai

[seshu]

Rick,

Let me know your free time tomorrow or any other day for WebEx session, I work in Netapp Bangalore and I am available from 9 AM IST - 10 PM IST.

Regards,

-Seshu

[kaikapola]

Hi!

Did you find any way to fix this?

I'm trying to to get graphs for FlexShare counters, but NMC is not drawing anything.

//KK