Hi Muru:
WFA sends Autosupport requests to Netapp.
If Autosupport is enabled, then every Saturday a backup is send to NetApp Server from the
WFA running at your location, provided your company policy allows that.
If you can send me the customer name and WFA serial number, we can look
in the ASUP DB. We should be able to salvage something.
Regards
Abhi