ERROR - FLOW-11019: Failure in VmGetVirtualMachinesToBackup


I have been encountering an Error FLOW 11019 when trying to backup VMFS datastores containing multiple machines on one of my VCentres, the SMVI (VSC) component is running with VCentre administrator credentials so the permissions look to be correct and I can backup single instances of virtual machines, its seem that it starts to fail at the following line from within the C:\Program Files\NetApp\Virtual Storage Console\smvi\server\log\server.log

Our other vcentre server is working perfectly and both have similar configurations to FAS2040's

Any help would be gladly appreciated!


2011-01-31 10:33:01,060 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - Datastore: VMFS1:VMs (4c334a8e-f8f3d569-032c-0026b97e960c)
2011-01-31 10:33:01,060 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG -     LUN: CTN-FAS01:/vol/vol1_VMFS1/VMFS1_VMs (1)
2011-01-31 10:33:01,071 [backup:fc89da87b1a48864356c1696e88705e2:] INFO  - A VMware consistency snapshot will be performed on Virtual Machine TMTESTSECSRV01.
2011-01-31 10:33:01,074 [backup:fc89da87b1a48864356c1696e88705e2:] ERROR - FLOW-11019: Failure in VmGetVirtualMachinesToBackup: java.lang.NullPointerException
at com.netapp.smvi.task.vmware.util.VirtualMachineConfigurationUtil.parseConfigurationDirectories(
at com.netapp.smvi.task.vmware.util.VirtualMachineConfigurationUtil.<init>(
at com.netapp.smvi.task.vmware.VmGetVirtualMachinesToBackup.execute(
at com.netapp.common.flow.TaskInstanceTemplate.execute(
at com.netapp.common.flow.Operation.executeCurrentStack(
at com.netapp.common.flow.Operation.execute(
at com.netapp.common.flow.Threadpool$
2011-01-31 10:33:01,077 [backup:fc89da87b1a48864356c1696e88705e2:] ERROR - FLOW-11010: Operation transitioning to abort due to prior failure.
2011-01-31 10:33:01,120 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - Writing metadata for 5 backups to C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository\backups6577071975307215709.xml
2011-01-31 10:33:01,147 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - Renaming C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository\backups6577071975307215709.xml to C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository\backups.xml
2011-01-31 10:33:01,206 [backup:fc89da87b1a48864356c1696e88705e2:] INFO  - Sent status notification message to]
2011-01-31 10:33:01,209 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - Created all of the directories up to C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository/logs/1a25debe-e359-4859-ad29-39d910e73d2f
2011-01-31 10:33:01,209 [backup:fc89da87b1a48864356c1696e88705e2:] INFO  - Storing logs for backup_Carlton Virtual Estate_20110131103216 in file C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository\logs\1a25debe-e359-4859-ad29-39d910e73d2f\backup_backup_Carlton Virtual Estate_20110131103216.xml
2011-01-31 10:33:01,238 [backup:fc89da87b1a48864356c1696e88705e2:] WARN  - FLOW-11011: Operation aborted
2011-01-31 10:33:01,239 [backup:fc89da87b1a48864356c1696e88705e2:] ERROR - FLOW-11008: Operation failed: java.lang.NullPointerException
2011-01-31 10:33:01,261 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - ASUP: The Failure FLOW_OPERATION_TASK_FAILURE is not listed in the EMS/ASUP scenario. The class that created this erros is com.netapp.common.flow.TaskInstanceTemplate
2011-01-31 10:33:01,261 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - ASUP: The Failure FLOW_OPERATION_ABORTING is not listed in the EMS/ASUP scenario. The class that created this erros is com.netapp.common.flow.Operation
2011-01-31 10:33:01,261 [backup:fc89da87b1a48864356c1696e88705e2:] DEBUG - ASUP: The Failure FLOW_OPERATION_FAILED is not listed in the EMS/ASUP scenario. The class that created this erros is com.netapp.common.flow.Operation
2011-01-31 10:34:20,687 [::] DEBUG - Running VimClientFactory Cache Cleaner...
2011-01-31 10:34:20,692 [::] DEBUG - VimClient Cache: 0 removed, 2 remain in cache
2011-01-31 10:34:20,692 [::] DEBUG - Done running VimClientFactory Cache Cleaner...

Re: ERROR - FLOW-11019: Failure in VmGetVirtualMachinesToBackup

Looks like I may have fixed it, instead of specifying to backup all datastores I specified only the 2 main datastores, spanned entities took care of the rest.

Anyone else come across this before?