Data ONTAP Discussions

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New Cluster creation fails on FAS8060

Hi, I have a single chassis dual controller FAS8060 that I am trying to create a brand new cluster with. I've done this plenty of times and this is something I've never seen. Whenever the the creation process starts I get the following error..

 

Trying to create cluster again as previous attempt failed. Error: Unused cluster ports exist in the cluster. One or more ports may not be in the "healthy" state, or may be incorrectly assigned to the "Cluster" Ipspace. Run "network port show -ipspace Cluster" to view the cluster ports. Correct any issues, and then try the command again.

 

I've been researching this and have tried everything that could possibly be the issue and it has either been setup the correct way already or I have corrected the issue. All the ports seem to be fine except that all the ports are "blank" where it should say healthy or degraded. Also, this was previously a a dual chassis unit that has been requested to consolidate into a single chassis unit. I did already confirm that the psm-cc-config? variable is set to true and the the ha-config on both nodes in maintenance mode is set to HA.  Also just to add this is a switchless unit, which I was able to set in both nodes in the advanced priv. Anyone ever seen this problem before? I can't find anything like it anywhere in my searching other than the couple of things I listed. Sorry for the long post but this is driving me crazy especially because I know it's probably something simple I'm missing. 

 

Thanks

 

 

 

14 REPLIES 14
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Re: New Cluster creation fails on FAS8060

are the e0M ports connected / up?   

 

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Re: New Cluster creation fails on FAS8060

Yep, they are. Also have an ethernet port connected for Cluster management when I;m able to set it up as well as the interconnect ports e0a and e0c on each controller.

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Re: New Cluster creation fails on FAS8060

Can you post the output of the following: 

 

net port show 

ipspace show -instance 

broadcast-domain show

 

And just to confirm,  each controller has been re-initialized (or factory new)  and this is running cluster setup on the first node.     

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Re: New Cluster creation fails on FAS8060

Yes, re-initialized fresh new load of 9.5P8 and this is the cluster setup on the first node. 2nd node is at the cluster setup wizard screen. Below is the output from the first node. Below is screenshots of the first 2 commands but the 3rd command isn't a recognized command, even in advanced mode. Thanks for your help I really appreciate it. I won't have constant access to this system until Monday morning but I will provide any information that I can during the weekend. Also, not sure if it matters but this system was using option 9 from the boot menu allowing the use of whole disks and disabling ADP. Thanks again for your help.

 

net_port_show.PNG

 

 

ipspace show -instance.PNG

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Re: New Cluster creation fails on FAS8060

It's probably crabbing about e0b and e0d being down.   I would either cable them up and have 4 cluster lifs per controller,  or remove them from the Cluster ipspace on both controllers.    (if you have the cables,  just cabling them up is easier)  but if you need those ports for data later,  let me know I can point to you the commands to remove them and clean it up.  

 

The reason I asked about e0M first is that this can happen if you're trying to create a cluster without e0M being up.   (looping them together is a good trick!)   

 

The last is a valid command,  but probably not recognized where you're at the cluster setup.  

 

Untitled.png

 

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Re: New Cluster creation fails on FAS8060

I have tried it multiple times with them all 4 cabled up and just the e0a & e0c as well as those with FC loopbacks in the other slots. Any chance this has something to do with combining a dual chassis unit into a single chassis dual controller unit? I've done tons of research and set everything up how it should be but I just feel like I'm missing something. And I can't find that specific error anywhere online. Really strange. 

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Re: New Cluster creation fails on FAS8060

Hi,

 

It's strange, normally ports health status is either 'Healthy or degraded''. It could be related to what you already suspect.

 

Could you try these steps: Modify the cluster ports (e0b & e0d) to '-role data'.
1) exit setup wizard
2) ::> network port modify -node local -port <e0b> -role data
::> network port modify -node local -port <e0d> -role data
3) Run setup again:
::> cluster setup

 

Check if the setup go past that error.

 

Thanks!

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Re: New Cluster creation fails on FAS8060

Thanks for the replies. I won't be at the system until Monday morning. I may be able to remote into it but I'm not sure. I'll definitely give all your steps a try and report back. Thanks to all for the replies. 

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Re: New Cluster creation fails on FAS8060

Hi,

 

Update for you : I spun up a new Ontap simulator and discovered that until the cluster is formed, the Port's Health Status is not updated (a dash  '-' is displayed as seen in the attached pic).  Hence,  your situation is normal and don't think it has anything to do with chassis, so we can rule that out.


Also, in the previous commands I mentioned  '-role' switch does not apply.

 

Please try these commands:

 

Step1:
::> network port modify -node local -port e0b -ipspace Default
::> network port modify -node local -port e0d -ipspace Default

I believe when you do cluster setup now (e0b & e0d will not participate in the cluster setup).

 

Step2:
::> cluster setup

 

Thanks!

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