ONTAP Discussions

RLM Status: Offline

victorcharlesedwards
7,671 Views

Recently started seeing this message appear on FilerB:

Mon Jan 23 11:00:15 PST [FilerB: rlm.orftp.failed:warning]: RLM communication error, receiver timeout waiting for RLM response.

Mon Jan 23 11:00:15 PST [FilerB: rlm.driver.hourly.stats:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Configuration Error (1).

Here's what I see when I do a 'rlm status' on FilerB  (FilerA shows 'Status: Online'):

FilerB> rlm status

          Remote LAN Module           Status: Offline

         Part Number:       XXX

         Revision:          XX

                    Serial Number:      XXXX

                    Firmware Version:   X.X

                    Mgmt MAC Address:   00:A0:98:XX:XX:XX

                    Ethernet Link:      up

                    Using DHCP:         no

          IPv4 configuration:

                    IP Address:         192.168.1.113

                    Netmask:            255.255.255.0

                    Gateway:            192.168.1.2

192.168.1.113 is pingable from FilerA, and 'cf hw_assist test' works fine from both filers.  Here is what 'cf hw_assist status' looks like from FilerB.

FilerB> cf hw_assist status

Local Node(FilerB) Status:

          Active: FilerB monitoring alerts from partner(FilerA)

          port 4444 IP address 192.168.1.213

Partner Node(FilerA) Status:

          Active: FilerA monitoring alerts from partner(FilerB)

          port 4444 IP address 192.168.1.211

Any suggestions on how to resolve this non-disruptively are appreciated.

1 ACCEPTED SOLUTION

mjschneider
7,564 Views

I've seen that issue a couple times.  I think ontap just loses communication with rlm somehow.

I do a 'rlm reboot' to clear the problem.

View solution in original post

4 REPLIES 4

mjschneider
7,565 Views

I've seen that issue a couple times.  I think ontap just loses communication with rlm somehow.

I do a 'rlm reboot' to clear the problem.

NAYABSK
7,564 Views

Sorry hope this is a old post i am also facing the same issue does the RLM reboot needs downtime or it will have any disruption on the filer ???

aborzenkov
7,564 Views

RLM reboot should not cause any impact on running filer. You will lose console if you are connected via RLM LAN port.

NAYABSK
7,564 Views

Thanks for the confirmation

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