SME 5 Backup failed.Not enough storage is available to complete this operation.

[ttrulis01]

Received email notification of above error but there is plenty of space on volume, lun and OS. Backup is remotely verified.

SME logs

[06:15:21.012]  Starting asynchronous DoSnapshotSet. Please wait...

[06:15:22.012]  Operation pending, please wait...(1)

[06:15:27.012]  Operation pending, please wait...(2)

[06:15:30.011]  Error in calling VSS API: Error code = 0x8007000e Error description:

[06:15:30.136]  CLEANUP FAILED BACKUP

[06:15:30.136]  Warning: Invalid SnapInfo folder renamed to:

[06:15:30.136]  P:\SME_SnapInfo\EXCH__VMMAIL2\SG__First Storage Group\03-30-2010_06.03.485675_invalid

[06:15:30.136]  Rename SnapInfo folder from and to: [06:15:30.136]  P:\SME_SnapInfo\EXCH__VMMAIL2\SG__First Storage Group\03-30-2010_06.03.48

[06:15:30.136]  P:\SME_SnapInfo\EXCH__VMMAIL2\SG__First Storage Group\03-30-2010_06.03.485675_invalid

[06:15:30.574]  Error code: 0x8007000e [06:15:30.574]  An autosupport message is sent on failure to the storage system of LUN [Q].

Applog shows

Event Type: Error

Event Source: Navssprv

Event Category: None

Event ID: 4110

Date: 3/30/2010

Time: 6:04:47 AM

User: N/A

Computer: VMMAIL2

Description:

Data ONTAP VSS hardware provider's AbortSnapshot method is called [SnapshotSetId={ab52eabf-1b56-4598-8cb3-ee26b52254f4}]. VSS has failed the current shadow copy session because the previous errors are not continuable.

Googling brought me to this KB: http://support.microsoft.com/kb/924262 but the max snapshots are not close to being reached. I keep 7 backups.

I noticed the SnapInfo folder named 03-30-2010_06.03.485675_invalid

What causes an invalid Snapinfo folder?

On successful backups I see a Logs folder that looks like it holds exchange logs, a couple of XML files and an SME file.

Thanks for any help.

[jthaloor]

I think it says invalid since the backup did not complete successfully.

[lagenevoise]

Dear Communty Member

I had this night a similar issue.

NB SnapShot less than 255 (36)

free space on volume and lun (20%) for each

Did you have a solution?