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SnapDrive problem - unable to find API

SEJ
9,499 Views

Hi everyone,

 

We are currently deploying a new backup solution for our service, for a better render of Hyper-V backups and I had some trouble with SnapDrive. Note that the snapdrive account has admin rights on my netapp filer.

The problem occurs when I want to create a LUN with the "Create Disk Wizard", the first step is to add the Storage System so I put the storage system name then I press "Add" and bam I always get the same error "Failed to retrieve the root volume name from the storage system (xxxxxx). Error code : 13005. Error description :  Unable to find API : volume-get-root-name". I already checked on my storage system that the root volume exists and he does. 

 

So I'm requesting your help guys, maybe be some of you already experienced that.

 

Thanks in advance

 

1 ACCEPTED SOLUTION

ghislanzoni
7,639 Views

I think the problem is here.

 

You must use the vsadmin user of the SVM where you want to create the LUN and the name of the SVM that is resolved by the DNS to the management LIF of the SVM.

If this step is not completed it doesn't work.

 

Regards

Roberto 

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